Community Engagement Coordinator

About Us:

The Rev. Bill Crews Foundation is one of Sydney’s largest frontline charities, supporting marginalised communities for nearly 40 years.

Through services like food provision, healthcare, social welfare, and education, we work to address the root causes and impacts of homelessness and poverty.

Our Healthcare team delivers medical, dental and allied health services from our Ashfield and Blacktown clinics, offering compassionate, high quality care to those most in need.

About The Role:

Through a unique mix of services, from nutritious meals, showers and clothing, to social programs, education support and alcohol and other drug services, we help people regain dignity, stability and hope.

Our Social Health and Wellbeing Services team is often the first point of contact for people facing complex and multiple challenges. Every day, we provide vital crisis and essential needs support and now we’re looking for the right person to help us do even more.

The Opportunity:

We’re searching for a Community Engagement Coordinator to lead our busy drop-in hub, welcoming over 200 guests daily and to build programs that truly make a difference.

This role is about creating connection and community. You’ll guide a passionate team, oversee day-to-day activities and events, and ensure everyone who walks through our doors receives holistic, compassionate support. You’ll also strengthen partnerships, amplify our impact across the local area, and make sure our services stay vibrant, inclusive and guest focused.

What You Will Do:

• Provide hands-on leadership, guidance and support to the Community Engagement team.
• Drive end-to-end program coordination, from idea to delivery, ensuring initiatives meet real community needs.
• Oversee reporting and service data to ensure accuracy and accountability.
• Manage and deliver BCF’s annual community events and activities, acting as the go-to person on the day.
• Build partnerships with local organisations and represent BCF at interagency meetings, networks and events.
• Facilitate team check-ins, peer meetings and operational updates to keep services running smoothly.
• Ensure compliance, quality standards and effective complaint resolution.
• Share weekly “Good News Stories” to celebrate impact with our CEO and supporters.
• Maintain a community calendar, coordinating external groups and service bookings (AA, CMA, NA, theatre, parish events, etc.).
• Raise operational issues promptly and support continuous improvement.

What You Will Have:

• Tertiary qualification in social work, social science, welfare or related discipline.
• Proven ability to lead community engagement initiatives with meaningful results.
• Experience fostering collaboration across community groups and government agencies.
• Strong advocacy, conflict resolution and referral skills.
• Background working with adults who have challenging behaviours or mental health needs.

Why Join Us:

At the Rev. Bill Crews Foundation, we look after our team as much as we look after the community:

• Ongoing professional development opportunities
• Employee Assistance Program (EAP) for personal wellbeing
• Not-for-Profit Salary Packaging benefits (up to $15,900 tax-free!)
• Access to our Health and Wellbeing Program (WHEREFIT)
• Convenient clinic locations close to public transport
• This is your chance to combine your professional expertise with a strong sense of purpose, helping people who need it most while working in a collaborative, mission driven environment.

Ready To Apply?

If you’re passionate about community health and supporting people impacted by substance use, we’d love to hear from you! Click “Apply Now” to submit your application. When applying, please specify your availability in a cover letter.

Bill Crews Charitable Trust and the Exodus Foundation are separate but closely cooperating entities. Together, they deliver services and programs under the Rev. Bill Crews Foundation brand name, working to support those in need.

All Bill Crews Foundation employees are required to have completed at least three (3) COVID-19 vaccinations, including booster doses approved by the Australian Therapeutic Goods Administration (TGA). Proof of COVID-19 vaccination status will be required prior to commencing employment.

Applicants must have the right to work in Australia. The successful candidate will also need to complete a Working With Children Check and a Police Check as part of the employment process.

Please Note: This position is managed directly by the BCF People and Culture team. While we value the interest of recruitment agencies and external businesses, we are not seeking third-party support for this role at this time.