Customer Service Representative I (SAN - Civil Service)

Welcome to the City of Dallas!

The City of Dallas is one of the largest employers in the DFW Metroplex.

We offer growth opportunities and a chance to make a difference in our community.

What do we offer?

A competitive salary, five-year vested pension plan, great benefits package that includes health, vision and dental insurance, pet insurance, tuition reimbursement, qualifying childcare assistance, paid time off and more.

Join our diverse workforce and help us in providing excellent service to the residents of Dallas while building a rewarding career.

Job Summary

Provides general to medium complex information to the public, customers, or visitors in person, by telephone, and/or by mail. Responds to questions regarding water and sewer accounts, tax bills, library materials/operations, birth and death certificates, and various events, activities, or exhibits.

Job Description

Minimum Qualifications:

Education:

• High school diploma or GED.

EXPERIENCE:

• Six (6) months of customer service experience which involved cashiering, data entry, analyzing accounts and/or complaint resolution.

LICENSE(S) and/or CERTIFICATION(S):

• Some positions require valid driver's license with a good driving record.

Salary Range

$19.83 - $20.94

The salary listed on this job posting is the starting salary range; amount offered will depend upon qualifications.

City of Dallas is an Equal Opportunity Employer and values diversity at all levels of its workforce.