Senior Manager, Strategy & Design

Create your best future and join Westpac as a Senior Manager, Transformation Strategy & Design

This role will play a crucial part of the UNITE team. UNITE is our business-led, tech-enabled transformation, and a key priority for the Group. UNITE is about delivering 'one best way' to make our processes, systems and tech simpler so we can deliver a better experience for our customers and make things easier for our people.

The Opportunity Lead high‑impact strategy design across multiple divisions (Consumer, Business & Wealth, Operations and Group units). Turn ambiguous problems into clear strategic options, quantify value, and create high‑quality, executable pathways that secure Executive / Board endorsement.

What You’ll Do

• Shape program strategy & scope: Frame strategic options, recommend sequencing/prioritisation and secure Executive endorsement.
• Design interim & target operating models: Integrate process, people, data and technology; produce clear, evidence‑based designs that underpin high‑quality business cases.
• Own the integrated roadmap: Build and maintain a business + technology delivery roadmap; surface critical‑path issues early and uphold high delivery standards.
• Quantify value: Build high‑quality financial and scenario models; interpret complex data to test assumptions and inform investment decisions.
• Orchestrate transition readiness: Coordinate divisional prerequisites (workforce shape, banker/property footprint, flows, attrition) to enable smooth migration.
• Support delivery hand‑off: Translate design choices for Discovery/Delivery teams to ensure speed, fidelity and quality of execution.
• Upskill & raise the bar: Coach Specialists/Managers in structured problem‑solving, quantitative analysis and executive storytelling—embedding a culture of high standards.
• Collaborate across domains: Partner with design teams spanning Consumer, Business & Wealth, Operations and Group units (“Downstream”) to ensure alignment and leverage.

What You'll Bring

• Experience: 5–8 years experience working on strategy for large‑scale transformation programs, or strategy consulting.
• Problem‑solving excellence: Uses structured logic and strategy frameworks to break down ambiguity; forms clear hypotheses, designs fact‑based analyses and synthesises insights quickly to a high standard.
• Quantitative rigour: Builds robust, high‑quality financial and scenario models; interprets large/complex datasets to drive sound decisions.
• Executive communication: Crafts concise, compelling ELT/Board packs that meet a high bar for clarity and drive timely decisions.
• Leadership: Leads teams/workstreams, coaches others and sets high performance standards in a fast‑paced environment.
• Stakeholder influence: Builds trusted relationships across business, technology, finance and related functions; navigates competing priorities constructively.
• Values & culture mindset: Champions a high‑performance, inclusive team culture; models integrity, collaboration and customer focus while lifting others’ standards.

Why join us? We’re obsessed with becoming our customers' #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return, we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:

• Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
• Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave. 
• Tailored learning and development opportunities to help your grow your career within the bank. 
• Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives.

Create your future today To get started, simply click on the APPLY or APPLY NOW button
  We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.
  If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the "People with Disability and/or needing Accessibility Requirements" page on our website.