Senior Vice President, Client Onboarding & Change Projects (Client Implementations) - ETF

Senior Vice President, Client Onboarding & Change Projects

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

We’re seeking a future team member for the role of Senior Vice President, Client Onboarding & Change Projects to join our Asset Servicing Accounting Platform team. This role is located in Pittsburgh, PA – HYBRID

In this role, you’ll make an impact in the following ways: 

• Lead strategic, client-facing onboarding and change projects for institutional clients, including complex fund launches, business transitions, conversions, and other critical change events.
• Serve as the senior point of contact for clients during onboarding and change cycles, ensuring a high-touch experience and alignment with commercial and operational goals.
• Drive the success of large, multi-stakeholder programs by overseeing scope, delivery, quality, and issue resolution across internal and external teams.
• Collaborate cross-functionally with Product, Technology, Operations, and Relationship Management to align deliverables and strategic direction.
• Provide leadership across multiple concurrent projects, ensuring consistent governance, stakeholder alignment, and proactive issue escalation.
• Shape onboarding strategy and process improvements, leveraging client feedback, data, and industry trends to enhance efficiency and experience.
• Influence and align stakeholders across global teams, acting as a central voice in client delivery strategy, execution, and continuous improvement. 

To be successful in this role, we’re seeking the following: 

• Bachelor’s degree or the equivalent combination of education and experience is required; advanced or graduate degree preferred.
• 10–12 years of experience in financial services, with deep expertise in client onboarding, fund operations, and program management.
• Demonstrated ability to lead large-scale, complex initiatives across matrixed organizations, preferably with global reach.
• Strong knowledge of ETF ideally or fund accounting or core accounting functions (NAV, fund structures, operational workflows).
• Exceptional client relationship skills, with a proven ability to lead conversations at senior levels and manage executive-level stakeholders.
• Advanced project leadership and communication skills; able to drive alignment across diverse stakeholder groups and deliver results under pressure.

At BNY, our culture speaks for itself, check out the latest BNY news at:

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 Here’s a few of our recent awards: 

• America’s Most Innovative Companies, Fortune, 2025
• World’s Most Admired Companies, Fortune 2025
• “Most Just Companies”, Just Capital and CNBC, 2025

Our Benefits And Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. 

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.