IT Project Associate

Job Summary

The Project Support Administrator provides timely and effective administrative and project-related support to business units, departments, or teams. This role involves handling day-to-day office tasks, supporting project documentation, and collaborating with stakeholders to resolve business requests. The position operates under direct supervision and follows established procedures and guidelines.

Key Responsibilities Administrative Support

• Answer telephones, screen calls, and take messages professionally and courteously.
• Transcribe, format, and proofread various documents including reports, presentations, and meeting minutes.
• Coordinate internal and external meetings, including scheduling and travel arrangements.
• Manage staff appointments and schedules.
• Operate office equipment such as photocopiers, faxes, and printers.
• Handle mail distribution, filing, and inventory of office supplies.

Project & Process Support

• Assist in documenting process flows and project-related materials.
• Support basic project management tasks and maintain project documentation.
• Collaborate with teams to resolve business requests efficiently.
• Maintain and update service or support data for reporting purposes.

Qualifications

• High school diploma or equivalent required.
• Additional certification or coursework in project management or IT systems is a plus.
• This position may require licensing for compliance with export controls or sanctions regulations.

Skills & Competencies

Technical & Process Knowledge

• Basic understanding of project management principles.
• Familiarity with Software Development Life Cycle (SDLC) processes and IT systems.
• Ability to support data communication and visualization through reports and dashboards.

Soft Skills

• Strong communication and interpersonal skills.
• Collaborative mindset with a customer-focused approach.
• Ability to manage ambiguity and balance stakeholder needs.
• Resilience and action-oriented attitude in handling challenges.

Core Competencies

• Values Differences – Appreciates diverse perspectives and cultures.
• Action Oriented – Tackles challenges with urgency and enthusiasm.
• Balances Stakeholders – Manages competing needs effectively.
• Collaborates – Builds partnerships to achieve shared goals.
• Communicates Effectively – Adapts communication to different audiences.
• Customer Focus – Delivers customer-centric solutions.
• Ensures Accountability – Meets commitments reliably.
• Manages Ambiguity – Operates effectively in uncertain situations.
• Optimizes Work Processes – Focuses on continuous improvement.
• Organizational Savvy – Navigates complex organizational dynamics.
• Plans and Aligns – Prioritizes work to meet goals.

Experience

• Minmum 2 years of experience work experience required.
• Exposure to administrative or project support roles is beneficial.

Cummins is an equal opportunity employer. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, sex, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity, or other status protected by law.