company logo

Research Analyst

Momentum ITSMA

55k - 60k USD/year

Office

Boston, United States

Full Time

Momentum ITSMA is a growth consultancy that enables global organizations to achieve market-beating performance by winning, growing, and retaining their most valuable client relationships. Due to the growth of the business and internal progression, we are now seeking additional talented people to join our sector-aligned practices (technology, financial services or professional services), based at our office in Boston's financial district.


The Role

We’re looking for a research analyst to join our fast-growing team based in Boston. Our work comprises qualitative and quantitative research, including brand equity, voice of the customer, persona, and competitive intelligence. We’re growing fast and looking for a research analyst with around one to two years of experience, who is eager to develop and build their career. In this role, you will assist with all phases of market research projects by performing and coordinating the activities required for successful projects:

  • Articulation of research objectives
  • Development of quantitative and qualitative research instruments
  • Budget-setting and vendor management
  • Analysis and reporting of research findings
  • Presentation of results

Responsibilities

  • Design discussion guides, based on client briefings
  • Attend weekly client calls with some input to discussions
  • Assume some responsibility for leading interviews with business and technical stakeholders
  • Synthesize research findings into crisp, thoughtful reports and presentations
  • Deliver research with high quality embedded in every aspect of the process
  • Assist in playback presentations to clients
  • Build internal and client facing dashboards
  • Carry out desk research projects as and when required
  • Project management (scheduling, meeting notes, agendas, timelines, budgeting, resourcing)


Experience

  • Must be proficient in using data analytics and visualization tools such as Qualtrics, SPSS, Tableau, Power BI, Displayr, and/or Q
  • Prior experience in market research or data analysis strongly preferred


Salary:

$55,000- $60,000


Perks and Benefits:

• Annual leave: 16 days (18 days after 2 years) plus Public Holidays US
• 3 bonus days off for end-of-year shutdown (25 Dec to 1 January)
• Healthcare cover including Dental and Vision
• Life Insurance
• Personal L&D budget
• Access to comprehensive internal learning programmes
• Fully accredited ABM certification
• Reward & Recognition Scheme, including sabbatical option
• £1000 Hiring Referral Scheme
• Quarterly MVP Reward (paid trip to London or Boston)
• Discretionary company bonus
• Home office enhancement budget
• Access to Spill online mental health support
• Enhanced parental leave
• Enhanced sick leave
• Hybrid working and flexible working policy
• Our very own Culture Club, regular social and wellbeing events

About Momentum

Momentum ITSMA is a growth consultancy that enables global organizations to achieve market-beating performance by winning, growing, and retaining their most valuable client relationships.

Our services – spanning consulting, research, learning, thought leadership, and content –help companies deepen relationships, build reputation, and grow revenue. 

We pioneered Account-Based Marketing and our ongoing innovation ensures our clients outperform their competitors.

Find out more - https://momentumitsma.com/


Momentum ITSMA is an equal opportunities employer. We welcome applicants from all backgrounds and are committed to fostering an inclusive and supportive environment for every team member and candidate.

Please let us know if you require any adjustments as part of the recruitment process. We are happy to accommodate your needs to ensure a fair and equitable interview experience. If you would like to discuss this further or you have any questions, please email recruitment@momentumitsma.com and we will be happy to help.



Research Analyst

Office

Boston, United States

Full Time

55k - 60k USD/year

September 1, 2025

company logo

Momentum ITSMA

MomentumITSMA