Junior Analyst Customer Service
PUMA.com
Office
Sao Paulo, Brazil
Full Time
Your Mission
- Execute with the commercial team the management of customer orders, in order to reach the daily production capacity of logistics.
- Execute orders, packing lists, and appointments in order to ensure delivery to the customer as requested.
- Ordering customer particularities with their deadlines and markup, to ensure the execution of what was negotiated with the customer.
- Register new stores in order to keep the customer database up to date.
- Register products and send them to the customer, in order to contribute to the release of orders for the new collection.
- Make improvements in Customer Service processes, to contribute to the efficiency of daily activities.
- Carry out the monitoring of the return process, in order to contribute to the solution of customer doubts and problems.
Your Talent
- Advanced Excel;
- Organization;
- Intermediate English (differential);
- Proactivity;
- Self-management;
- Experience in the area or similar positions;
- Analytical capacity.
Speed & Spirit Is What We Look For In Our Candidates, Defined By Some Simple Values That Inspire Us To Be Driven In Our Performance, Be Vibrant In Our Sporting Legacy, Be Together In Our Team Spirit, And Be You To Let Our Individual Talent And Experience Shine. Applying For A Job At Puma Is Easy. Simply Click Apply Online And Follow The Steps To Upload Your Application.
Junior Analyst Customer Service
Office
Sao Paulo, Brazil
Full Time
September 1, 2025