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Business Process Lead

Sydney Water

Office

Parramatta, NSW, AU

Full Time

  • Contribute to world-class water infrastructure, driving sustainability, innovation and resilience in one of NSW’s most critical infrastructure programs.
  • Work directly with senior stakeholders and project leadership expanding your professional network & industry insight.
  • Join a high performing cross functional team driven to find solutions across multiple business units and programs.



Business process improvement - End to end project management excellence for construction infrastructure delivery.

About the role:

We’re looking for a results-driven process improvement leader able to make decisions to drive and deliver measurable improvements across key construction projects at Sydney Water. In this hands-on role, you’ll coach teams, support high-impact initiatives, and uplift process maturity by applying innovative methods.


To be successful, you will have:

  • A tertiary qualification in engineering, business, project management, or a related field (with additional qualifications in portfolio, program, or project management highly desirable)
  • Minimum 10yrs experience in Infrastructure delivery best practice improvement.
  • Significant stakeholder engagement experience.
  • Ability to collaborate with peers across teams & business units to achieve outcomes.
  • Advanced Technical writing skills.


Important: This is a Business Process Lead role focused on supporting the planning and development of Water infrastructure construction projects.

It is not a digital or IT infrastructure role. Applicants will only be considered if they have relevant experience in Water infrastructure development, delivery and construction.


Please see the Job Profile for the role’s full accountabilities. 


Essential Requirements:  

You must be an Australian Citizen or Permanent Resident at the time of submitting your application to be considered for this role. 

Please note as part of the application process, you will be asked to undergo background checks which includes a criminal history check and a medical assessment either online or in person.  

 

What’s in it for you:  

  • Competitive Remuneration: We’ll ensure that your skills and contributions are valued and rewarded appropriately. 
  • Hybrid Work Environment: We offer a hybrid work model that balances remote work and office collaboration, supporting our team's productivity and well-being. 
  • Discounted Private Health Insurance: Unlock affordable access to top-tier health coverage with our discounted insurance plans. 
  • Family First: Prioritise your family with up to 18 weeks of fully paid parental leave and a generous childcare allowance. 
  • Fitness Passport: Achieve your physical fitness goals using our Fitness Passport, granting you access to a multitude of gyms and pools across NSW. 
  • Novated Leasing: Get in the driver's seat of your financial future with our novated lease options. 
  • Employee Networks: We proudly offer, and support Employee Led networks, such as Women of Water, Pride, First Nations and Disability & Neurodiversity Networks 
  • Continuous Professional Growth: We will invest in your career with leadership and development programs to propel your success in the direction you desire. 
  • 24/7 Wellbeing Support: Access for you and your family to free and confidential mental health and general health support through our EAP portal. 

 

Closing Date: Sunday 7th Sept at 11:59 PM AEST

 

We want to ensure you feel supported and informed throughout every step of our recruitment process. Please advise if you require any adjustments to actively participate in the application and recruitment process.

Please contact deirbhile.neary@sydneywater.com.au for any further information.

 

Working at Sydney Water

At Sydney Water, we are passionate about making a difference to the lives of our customers and communities. We have a proud heritage and progressive future providing world class drinking water and services that are vital to our customers’ quality of life and safeguarding Sydney’s future. We see the world is changing, so we are changing too.   


Our vision is to create better lives through world-class services, and we believe that starts with our people. Our people and their jobs are as diverse as the communities we serve. Our diverse skills, mindsets and backgrounds work together on exciting and challenging projects that make a difference and help ensure Sydney remains one of the most iconic and liveable cities in the world. 

We welcome and encourage applications from diverse backgrounds, including First Nations people, LGBTQIA+, people with disability, people with caring responsibilities, people from culturally and linguistically diverse backgrounds, and veterans.  

As part of the application process, Sydney Water will be collecting your personal information to assess your suitability for the role. We will also use your personal information to establish a LiveHire talent profile in our Talent Community.  

We look at our Talent Community first when new opportunities come up when you apply for a role. Your personal information will be collected in accordance with LiveHire’s Terms, Privacy Policy and Sydney Water’s Privacy Collection Statement – Job Application 

 

Business Process Lead

Office

Parramatta, NSW, AU

Full Time

September 1, 2025

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Sydney Water

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