Site Operations Manager

Site Operations Manager 
£55,000 - £60,000
Frankley Services, M5 between Junction 3 and 4, Illey Ln, Birmingham, B32 4AR

Join us in transforming the UK’s rest stop experience as a Site Operations Manager. You’ll lead and inspire a team of over 150 colleagues, ensuring customer satisfaction and operational excellence while fostering an inclusive and supportive environment.

What we offer our Site Operations Managers

✅ Bonus: Annually up to 25%
✅ Exclusive discounts: Up to 60% off for you, your partner, and loved ones
✅ Inclusive benefits: Enhanced maternity, paternity, pension, sick pay & life assurance

What you will be doing as a Site Operations Manager

• Leading and coaching Department Managers to deliver exceptional service
• Recruiting, empowering, and recognizing the success of your teams
• Ensuring compliance with company and brand standards
• Driving profitability through financial analysis and cost control

What Skills & Knowledge you’ll need

• Proven leadership in multi-site high-volume retail or catering environments
• Strong financial acumen, including budgeting and P&L management
• Excellent interpersonal skills for building positive stakeholder relationships
• Experience inspiring team performance and developing talent

If you’re an operations manager, area manager, multi-unit manager or an aspiring leader wanting to take on your next challenge. We want to hear from you!

Where our customer’s journey pauses, yours just begins.

Apply Today!

Indlp