Client Account Manager

Responsibilities:

• Will be responsible for B2B sales to be managed from India, for clients in US market.
• Must have relevant experience selling Software, Hardware, Networking, Security and Cloud products over phone/emails without in-person contact. 
• Responsible for achieving Revenue targets for given set of pre-existing accounts. He/ She would have to understand the current sales cycle and replicate it for enhanced sales.
• 10 TO 15 years’ experience and core competencies in remote Revenue management or Inside Sales. 
• End to end sales closure - including  prospecting, hunting, client needs identification, basic solutioning, pitching and closing deals with mid-size and large Size Organization, all managed remotely  through inside sales mechanism. 
• Key responsibility IT Infrastructure support services /Solution Selling / Managed Services & Enterprise Network Management Solutions
• Lead Account Management activities, proactively resolve issues through internal coordination to ensure client satisfaction.
• Demonstrate the competence to prioritize multiple tasks and ability to manage high volume of clients. 
• Excellent program management skills with ability to keep track of multitude of follow ups with clients daily
• Take full responsibility for updating relevant client information, including but not limited to activity, funnel, opportunity updates, maintenance of monthly goals, client proposals, and client contracts.
• Resourcefulness in finding solutions for client questions and objections.
• Support the research and development of account and opportunity planning.

 

Qualifications & Traits:

 

• Bachelor's degree (preferably in Business, Sales, Marketing, or a related field) or equivalent relevant experience.
• Minimum 10 years of sales experience in Inside Sales or Revenue Cycle Management, winning new revenue with existing clients, or opening new logos for prospective clients, or both. 
• Exceptional communication skills, both written and verbal, enabling effective interaction with customers and internal stakeholders.
• Very good working knowledge of tools and Platforms like Hubspot, Saleforce, Zoom Info, Calendly, etc.
• Possesses well-honed sales skill set, encompassing solution selling, negotiation techniques, closing strategies, pipeline and opportunity cultivation, cross-selling abilities, handling objections.
• Proficient in Microsoft Office applications (Word, Excel, PowerPoint, Outlook). 
• High proficiency in using a Client Relationship Management system (preferably Salesforce.com).
• Capable of establishing robust personal connections with client individuals.
• Aptitude for comprehending / learning technical jargon and concepts.
• A proactive, self-driven salesperson who would update the management regularly on weekly progress and closure. 
• Ability to grasp a new company’s (i.e. Black Box’s) solutions and appropriate Client use cases quickly and diligently.

 

Location:

• Bangalore, with work from office requirement

Shift Timing:

• 6 PM IST start time.