Team Member, Software Quality Assurance

Job Objective(S)

• To design, develop and implement tests for the Lab’s software deliverables, so as to achieve the highest level of product quality
• To build confidence in the quality level of product delivered by the Lab ▪ To prevent defects in the software product
• To provide sufficient information to stakeholders to allow them make informed decisions. ▪ To reduce the level of risk of insufficient software quality
• To comply with contractual, legal, regulatory requirement or standards, and to verify the test objects compliance with such requirements and standard

Duties & Responsibilities

• Reviews and clarifies requirements with the product conceptualization team and the development team
• Converts requirements to acceptance tests
• Create detailed, comprehensive and well-structured test plans and test cases.
• Ensures quality standards, test procedures and methodologies are adhered to
• Assists with developing and maintaining quality policy and procedure documents
• Designs, documents and implements test automation strategies
• Collaborates with development teams to ensure maintenance of defined quality standards
• Participates in ideas generation workshops
• Execute all levels of testing (system, integration and regression testing)
• Estimate, prioritize and plan collaborate testing activities
• Prepare frequent test status reports and updates with stakeholders
• Develop a wide range of SQL queries on relational database
• Participation in user story writing workshops
• Monitors performance of quality management using defined KPIs
• Maintain test deliverables including test approach, scenarios, conditions & expected results, test Cycle control sheet, test scripts
• Resolves, documents, and reports problems that arise during testing

Documents and communicates results from testing 

• Assists with conducting quality-control tests and analyses to ensure that software meets or exceeds specified standards and end-user requirements
• Retests corrections to ensure problems are resolved
• Conducts non-functional tests including performance tests
• Identify, isolate and track bugs/defects throughout the testing phase
• Identify and escalate risk on time and suggest mitigation measures.
• Create and manage automated test script creation
• Perform document risk analysis.
• Test API with test tools: Swagger, Postman and Testcomplete.
• Collaborate with stakeholder, UAT coordinator and other members of the team during user acceptance testing. ▪ Root cause and Gap analysis
• Conduct post implementation testing with stakeholders
• Evaluating test objects such as web applications, APIs, Mobile applications to determine its level of quality and to prevent immature products and features from being deployed
• Testing of third-party application acquired by the organization.
• Maintain confidentiality of all Information entrusted while delivering projects.
• Comply with the principles and policies in the Information Security Handbook.
• Performs other functions as may be required for the business to achieve its strategic objectives.

Job Requirements

Education

• Minimum of a first degree or its equivalent in computing or related disciplines
• Masters, MBA or a recognized professional certification will be an added advantage

Experience

• Minimum experience – 3+ years of experience in IT quality management KEY COMPETENCY REQUIREMENTS Knowledge
• Proven experience in testing medium-high complexity IT systems
• Proficient knowledge ofstructured system analysis and design
• Proficient knowledge of quality management best practices and standards (ISO9001, TS16949, etc.)
• Proficient knowledge of core IT (Infrastructure, Applications)
• Working knowledge of quality management methods and tools ▪ Knowledge of test automation tools
• Understanding of the agile development process (Scrum) Skill/Competencies Core SFIA 5 Skill Requirements
• Testing (Test 4) ▪ Process Automation
• User Experience Analysis (UNAN 4)
• User Experience Evaluation (USEV 3)
• Service Acceptance (SEAC 4)
• Quality Management (QUMG 5)
• Quality Assurance (QUAS 4)
• Quality Standards (QUST 3) ▪ Conformance Review (CORE 4) Other SFIA 5 Skill Requirements ▪ Learning Delivery (ETDL 3)

Other Required Knowledge and Capabilities • Good strategic planning and management skills • Good interpersonal and communication skills and the ability to work effectively with business stakeholders • Sound conflict management skills