Howdens Doncaster Warehouse Team Leader

We have an opportunity for an enthusiastic colleague to join and lead our busy Warehouse Operational team. This is a full-time position, working 37.5hrs per week, working Monday – Friday 22:00-06:00

Role Profile:

• Working within a busy operational team you will report to the First Line Manager
• You will maintain effective relationships with the customer, the team, and other functions to ensure excellent customer service is achieved
• You will ensure that Key Performance Indicators (KPI’s) and Service Level Agreements (SLA’s) are met and, where possible, exceeded
• You will help with introducing, implementing, and supporting innovative ideas, changes and solutions
• Ensure co-ordination and handover 
• Translate, analyse and deliver customer needs through effective operations
• Ensure resource availability and skilled trained resource
• Deliver consistent service levels seeking to exceed customer expectations
• Effective leadership, management, and communication with all warehouse departments
• Responsible for ensuring high levels of excellence in culture and behaviours
• Display a ‘can do’ attitude to enhance motivation of team
• Ensure compliance to Standard Operating Procedures (SOP's)
• Recognise and proactively manage continuous improvement initiatives
• Ensure all internal / external KPI’s are achieved and regularly reviewed
• Ensure site standards are maintained at all times
• Proactive involvement in site CI

Experience & Qualifications:

• E-commerce experience desirable
• Proven experience of leading and engaging a team
• Previous warehouse experience essential
• Excellent communication skills
• Ability to work to deadlines and under own initiative
• A strong ‘Can Do’ Attitude
• Ability to manage and succeed in a very demanding environment
• Ability to prioritise and manage workloads in busy periods

Wincanton is a leading supply chain partner for British business, providing supply chain solutions up and down the country. Through a wealth of experience and knowledge Wincanton provides business critical services including storage, handling and distribution; high volume eFulfilment; retailer ‘dark stores’; two-person home delivery; fleet and transport management; and network optimisation for many of the UK’s best-known companies.