Anti-Fraud Officer

About PalmPay

PalmPay is a leading neobank and fintech platform scaling financial inclusion across emerging markets. With over 40 million users, we’re building a digital financial ecosystem that empowers individuals and businesses through accessible, easy-to-use, and rewarding financial services.

Operating in Nigeria, Ghana, Tanzania, and Bangladesh, PalmPay has been recognised by CNBC as one of the Top 300 Global Fintech Companies and ranked #2 overall and #1 in financial services on the Financial Times’ Africa’s Fastest Growing Companies 2025 list.
 

Job Summary:
As an Anti-Fraud Analyst at PalmPay Limited, you will play a crucial role in identifying, investigating, and mitigating fraud risks. You will be responsible for visiting markets, assessing potential risks, and providing market intelligence to the management team.

Key Responsibilities:     

• Conduct on-site investigations by visiting stores and customers to directly interact with merchants, verify customer information, and identify potential fraud risks.
• Combine mobile fraud user profiling and personnel segmentation, such as financial data and transaction behavior, to develop targeted, differentiated anti-fraud strategies to mitigate risks.
• Work closely with the sales and collection teams to promote the deployment and implementation of anti-fraud strategies throughout the entire business process.
• Research market development trends and control fraud losses within the target range.
• Ensure compliance with relevant laws and regulations related to fraud prevention.

Education Requirements:

• At least a Bachelor's/Honors from a renowned university. 

Experience Required:

• At least 1 year of anti-fraud-related work experience, with experience in document verification and security investigations. 
• Freshers are encouraged to apply

Additional Requirements:

• Should have strong communication skills in English.
• Willingness to travel frequently inside Dhaka. 
• Must have Logical thinking, strong stress tolerance,
• Ability to independently resolve issues and risk sensitivity.