Business Analyst I - Financial Operations

WM is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

I. Job Summary

As a Business Analyst I, you will serve as a subject matter expert, driving operational excellence within the FinOps organization.  You will analyze data, develop and test processes, and deliver impactful training to resolve issues and ensure high-quality outcomes and team efficiency. By monitoring workflows, identifying risks, and implementing continuous improvements, you will play a critical role in enhancing efficiency and supporting the organization’s strategic goals. 

II. Essential Duties and Responsibilities

• Serves as the primary subject matter expert for assigned FinOps functions, guiding team members and stakeholders with in-depth knowledge. 
• Prepare reports, data summaries, and metrics while providing actionable recommendations to support management decision-making. 
• Track and resolve issues within the department, collaborating with cross-functional teams to ensure seamless coordination and closure. 
• Monitor workflows and processes to ensure timely, accurate, and high-quality outcomes, identifying bottlenecks and implementing solutions to enhance efficiency. 
• Contribute expertise to special projects within the department and cross-functional teams, ensuring project goals are met. 
• Evaluate and mitigate risks associated with new and modified processes, recommending and leading improvements with documented workflows and standard operating procedures.  
• Design, develop, and deliver training, evaluating, and enhancing materials to align with departmental goals and boost team skills. 
• Develop and execute testing protocols for new or updated processes and systems, documenting results and recommending adjustments to ensure functional proficiency. 
• Perform additional duties as assigned to support department and organizational objectives.   

III. Qualifications 

A. Required Qualifications 
 

• Bachelor's Degree (accredited) in Business Administration related or similar area of study, or in lieu of degree, a High School Diploma or GED (accredited) and 4 years of relevant work experience.

B. Preferred Qualifications

• Analytical skills: Ability to analyze data, identify trends, and prepare actionable reports. 
• Critical thinking skills:  Proficiency in resolving complex issues arising from escalations and process challenges. 
• Process Development: Experience in designing, documenting, and implementing new process workflows, including creating standard operating procedures.
• Quality Control & Risk Assessment:  Ability to monitor processes for accuracy and quality, identify and monitor risk associated with process change. 
• Project management: Strong organizational skills to monitor workflow and deliver timely project completion. 
• Familiarity with relevant tools and systems (e.g., ERP systems, data analysis software like Excel, Power BI, Smartsheet to support data analysis, reporting, and work activity. 
• Experience involving data analysis, reconciliation, & process improvement. 

The expected base pay range for this hybrid position is $54,500-$67,000. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location.


At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site. 
 

If this sounds like the opportunity that you have been looking for, please click Apply.

ABOUT WM WM (WM.com) is North America’s largest comprehensive waste management environmental solutions provider. Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to put people first and achieve success with integrity. The company, through its subsidiaries, provides collection, recycling and disposal services to millions of residential, commercial, industrial and municipal customers throughout the U.S. and Canada. With innovative infrastructure and capabilities in recycling, organics and renewable energy, WM provides environmental solutions to and collaborates with its customers in helping them achieve their sustainability goals. WM has the largest disposal network and collection fleet in North America, is the largest recycler of post-consumer materials and is the leader in beneficial reuse of landfill gas, with a growing network of renewable natural gas plants and the most gas-to-electricity plants in North America. WM’s fleet includes nearly 11,000 natural gas trucks – the largest heavy-duty natural gas truck fleet of its kind in North America – where more than half are fueled by renewable natural gas. To learn more about WM and the company’s sustainability progress and solutions, visit Sustainability.WM.com.

Equal Employment Opportunity

For United States: WM is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

For Canada: WM is committed to the principle of equal employment for all applicants and employees, without discrimination on the basis of all grounds protected by applicable human rights legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please notify us if you require accommodation.

Real Id

In order to travel by air or access federal property, federal law requires individuals have a REAL ID or an acceptable alternative.  This position may require the successful candidate to travel by air for business reasons, or service federal property.  Accordingly, successful candidates must have, or be willing to obtain, a REAL ID, or TSA approved alternative.