Design Desk Engineer (MSP Sales Engr.)

BruntWork.com

Hybrid

Remote

Full Time

This is a remote position.

Job Details:
Monday to Friday 8 AM to 5 PM EST
40 hours per week
1 hour unpaid break

We’re looking for a Design Desk Engineer (DDE) who is equal parts technician, consultant, and strategist. If you love translating complex technical needs into actionable IT project designs that drive real business results, this is the role for you.

What You’ll Do:
As a DDE, you will play a pivotal role in the Business Alignment team, collaborating closely with Account Managers to:

Craft tailored IT proposals and work plans that align client needs with MSP best practices
Source hardware, software, and services while optimizing margins and pricing
Leverage tools like QuoteWerks and centralized documentation to build rock-solid solutions
Join KT meetings, internal huddles, and project reviews to ensure transparency and alignment
Track KPIs, contribute to standards development, and continuously level up your technical skills

Why This Role Matters:

This isn’t just a back-office engineering role. You’ll have a direct impact on client success and help drive non-recurring revenue through smart, standardized project design. Your work will make our service delivery smoother, our clients happier, and our MSP stronger.

Requirements

Bachelor’s degree or tech school training plus relevant industry certifications
A proven track record of technical success in an MSP or IT services environment
Mastery of process-driven project planning and ticket management
Strong communication skills with a client-first mindset
A love for tech, a sharp eye for detail, and a drive to continually improve

Independent Contractor Perks

With HMO Coverage for eligible locations
Permanent work from home
Immediate hiring
Steady freelance job

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