Job Objective:

To sort, process, inspect and price furniture donations and merchandise for sale in our Western Avenue store. This position reports to the Production Manager who evaluates performance annually.

In addition, embodies the Goodwill Mission to: “Empower people to achieve their most abundant life” and upholds the Company Core Values of: Relentless Pursuit of Excellence, Customer-First Mindset, Humble Confidence, Passion for Mission, and Do the Right Thing.

Essential Job Functions:

• Sort and assess furniture donations, identifying saleable and non-saleable items for proper disposal.
• Price furniture accurately, attach tags, and maintain inventory records.
• Move furniture to the sales floor as needed.
• Place salvage-grade furniture in designated areas for dealer pickup or metal recycling.
• Perform minor repairs on furniture and gas-powered items like lawnmowers and snow throwers.
• Maintain a clean, safe workspace and follow safety regulations.
• Support and collaborate with the Production Manager and Production Assistant.
• Other duties as assigned by supervisor.

Required Education and Skills:

• Excellent customer service skills with the ability to engage positively with donors, express gratitude, and create a welcoming experience.
• Friendly and approachable demeanor, demonstrating patience and professionalism in all interactions.
• Strong attention to detail when sorting, inspecting, and pricing donated items to ensure quality, proper categorization, and compliance with store guidelines.
• Ability to quickly learn and apply donation policies, including identifying acceptable and non-acceptable items.
• Basic understanding of safety protocols, including proper lifting techniques, hazard awareness, and workplace safety procedures to prevent injuries and ensure a secure environment.
• Ability to work efficiently in a fast-paced setting while maintaining accuracy and organization.
• Strong teamwork and communication skills to collaborate effectively with colleagues and supervisors.

Qualifications:

• Authorized to work in the United States.

• Flexible availability.
• Able to frequently bend, twist, reach above shoulder level, push and pull, crouch or stoop, kneel, repetitively use feet, and use head and neck in a twisting or static motion and to look up and/or down, and lift and/or move up to 50 lbs.