Warehouse Receiving Supervisor / Inbound Supervisor

Job Summary
The Warehouse Receiving Supervisor oversees and coordinates the daily activities of the receiving department to ensure the efficient and accurate intake of all incoming shipments. This role involves managing a team of receiving clerks, maintaining safety and productivity standards, and optimizing inbound processes to support overall warehouse operations. The ideal candidate is a proactive leader with strong organizational and communication skills, capable of resolving issues and driving continuous improvement.

Key Responsibilities

• Team Leadership and Management: Supervise, train, and develop a team of warehouse associates in receiving, unloading, and stocking procedures. Assign daily tasks, manage workloads, and conduct performance evaluations.
• Inbound Operations: Manage and coordinate all receiving operations, including the scheduling of deliveries, unloading of goods, and sorting of merchandise. Ensure accurate and timely processing of all incoming shipments.
• Inventory Control: Verify the accuracy of all incoming shipments against purchase orders and documentation. Lead regular cycle counts and full physical inventory counts to maintain inventory accuracy.
• Safety and Compliance: Enforce all company and regulatory safety policies, including safe forklift operation and proper material handling procedures. Maintain a clean, organized, and secure receiving area.
• Process Improvement: Identify areas for operational improvement and implement strategies to increase efficiency, productivity, and accuracy within the receiving department. Use data from key performance indicators (KPIs) to drive improvements.
• Communication and Coordination: Serve as the main point of contact for internal departments (e.g., inventory, sales, customer service) and external partners (suppliers, carriers) regarding inbound shipments. Address and resolve any receiving or inventory discrepancies.
• Administrative Functions: Maintain accurate and detailed receiving records and reports, utilizing a Warehouse Management System (WMS) and Microsoft Office Suite.

Qualifications

• Experience: A minimum of 2–3 years of experience in a warehouse or distribution center environment, with at least 1 year in a supervisory or leadership role.
• Education: High school diploma or equivalent required. A bachelor's degree in logistics, supply chain management, or a related field is preferred.
• Technical Skills: Proficiency with Warehouse Management Systems (WMS), inventory control software, and Microsoft Office, especially Excel.
• Certifications: Forklift operation certification or experience is often required. Knowledge of OSHA standards is a plus.

Required Skills

• Leadership: Proven ability to lead, coach, and motivate a team to achieve performance targets.
  Communication: Excellent verbal and written communication skills to effectively interact with staff, management, and external vendors.
• Problem-Solving: Strong analytical and critical-thinking skills to resolve operational and inventory discrepancies.
• Organizational: Excellent time-management and organizational skills, with the ability to manage multiple tasks in a fast-paced environment.
• Attention to Detail: High level of accuracy for verifying shipments, records, and inventory.
  Physical Stamina: Ability to stand for extended periods and lift up to 50 pounds.