Retail Deposits Specialist SG

Responsibilities:

Strategy and Planning

• Contribute to the development of Deposits growth and retention strategies and marketing plans.
• Guide product development, including system development and processes.
• Develop customer segmentation program within suite of product offering, as necessary and guided by broader Group, Branch and Retail Banking strategy.
• Evaluate new business opportunities.
• Critically assess viability of new products/initiatives.
• Ensure business efficiency and effectiveness subject to market environment and constraints.
• Develop and align Deposits pricing strategies with Group, Branch and Retail Banking strategy.

 

 

Business Performance and Management

• Consult with Management on strategies and plans.
• Implement Deposits growth and retention strategies and marketing plans including tracking and administration of campaigns.
• Monitor balance sheet and P&L and take corrective action.
• Develop business case for initiatives and projects.
• Resolve business (business as usual and ad-hoc projects/initiatives) issues (including customer and operations related).
• Front-face external parties e.g. MAS, ABS, vendors, partners, competition etc. as tasked.
• Monitor competition and suggest counter-actions.
• Portfolio tracking and analysis to ensure products are aligned to desired target segments and remain customer centric.
• Facilitate customer segmentation program within suite of product offering.

 

 

People Management

• Maintain strong relationships will all internal and external stakeholders.
• Train and coach staff, towards fulfilment of team and organisational goals.
• Provide business direction and leadership to relevant stakeholders such as Operations and IT where necessary.

 

Regulatory Compliance

• Ensure compliance to regulations and internal policies (where applicable) by the product, associated processes and various stakeholders.

 

Requirements:

 

Qualifications

• Degree in any discipline

 

Relevant Work Experience 

• 5 – 8 years of Consumer Banking experience preferred
• Business, P&L management experience preferred

 

Technical/Functional Skills

• Ability to pre-empt issues
• Familiarity with the Deposits business
• Understanding of the Deposits and Retail Banking environment
• Strong understanding of marketing and campaign management
• Strong analytical skills
• Strong ability to manage projects
• Working knowledge of Microsoft Office suite especially Excel and PowerPoint
• Responsible, takes initiative and a can-do attitude
• Ability to direct and listen

 

Personal Skills (Soft Competencies)

• Ability to motivate staff and stakeholders
• Ability to garner respect of stakeholders and build close relationships
• Ability to understand issues on the ground
• Ability to empathize with other stakeholders