Process Developer

Ready to shape the future of work?  

At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.  

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.  

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.  

 Inviting applications for the role of Associate / Process Developer- Retirement function! 

We require someone with extensive knowledge and experience in retirement, benefits and related experience   

Responsibilities

In this role you will be responsible for all the activities related to retirement, benefits which typically include: 

• Responsible for enrolling participants into retirement plans, updating beneficiary information and processing of loans and rollovers 
• Responsible for keeping contribution records of retirement participants under the allocated plan 
• Processing payouts to the participants from their retirement plans and processing ad-hoc requests 
• Aiding plan sponsors with administration of their retirement plans, including contribution calculation, non-standard trading, participant financial activity and other complex record keeping functions 
• Reconciliation of funds and cash at plan level and participant level and research on the outage 
• Reviewing retirement paperwork for accuracy and completeness 
• Reviewing and validating reports, researching and correcting errors as appropriate 
• Quality control reviews and following standard operating procedures to provide quality, timely and services within the agreed service levels 

Qualifications we seek in you! 

Minimum Qualifications

• Bachelor's degree in Commerce or equivalent field 
• Ability to be flexible and adapt to constantly changing priorities 
• Microsoft Office proficiency, especially Excel 
• Quality Lean/Process Improvement knowledge 
• Ability to work under pressure in a dynamic environment 
• Thirst for learning! Analytical thinking and ability to learn fast 
• Ability to be pro-active and to think “creatively” 
• Cultural Awareness in a diverse and international environment  

• Relevant Experience

• Good Written/Verbal Communication

• E-Mail Writing Proficiency

Preferred Qualifications/ Skills

Why Join Genpact?

• Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation  
• Make an impact – Drive change for global enterprises and solve business challenges that matter  
• Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities  
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day  
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress  

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.  

Let’s build tomorrow together.  

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.   
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.