Senior Lead (Sr Manager) - Safety Operations

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.

What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

• Job Description Summary

• This role is responsible to lead the development and implementation of Safety management Systems, coordinate operational investigations, and manage risk registers to ensure timely mitigation efforts. Establish and maintain operational risk management frameworks, facilitate retrospectives for continuous improvement, and provide expert consultation on risk management practices while conducting readiness assessments and operational testing

• Job Description

• Job Description

• Qualifications

• Job Expectations

• .

• Skills

• Partnerships & Strategic Working Relationships Skill Set:

• Gaining Commitment:

• Strategic Decision-Making Skill Set:

• Facilitating Change Skill Set:

• Innovation Skill Set:

• Develop and implement strategies for the effective deployment and management of Safety Management Systems across the organization.
• Lead and coordinate operational investigations to identify root causes of incidents or near-misses and implement corrective actions to mitigate risks.
• Risk Register Management: maintain and update the operational risk register, identifying, assessing, and prioritizing operational risks to ensure timely mitigation efforts.
• Establish and maintain an operational risk management framework aligned with industry best practices and regulatory requirements.
• Facilitate retrospectives to review operational performance, identify lessons learned, and implement enhancements to operational processes.
• Provide expert guidance and consultation to internal teams on operational risk management practices, ensuring alignment with organizational objectives.
• Review and assess operational documentation, policies, and procedures to ensure compliance with regulatory requirements and internal standards

• Query Successful

• Proven track record of at least 10 years in transportation safety management or a similar role, preferably in a regulated industry such as aviation, military, or logistics.
• In-depth knowledge of safety regulations, standards, and best practices applicable to transportation operations, including but not limited to DOT, NHTSA, and OSHA requirements.
• Strong analytical skills with the ability to interpret complex data sets and derive actionable insights to drive safety improvements.
• Excellent communication and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels of the organization.
• Demonstrated leadership capabilities, with the ability to lead cross-functional teams and drive change in a dynamic and fast-paced environment.
• Certified Safety Professional (CSP) or equivalent safety certification is a plus.

• Hybrid Working

• Base: SFO, LA, PHX, or AUS
• Flexible work schedule, including non-traditional hours & holidays

• Negotiation And Collaboration

• Relationship building and management
• Cross-functional communication and alignment
• Analytical thinking and problem-solving
• Critical thinking and judgment
• Risk assessment and management
• Long-term planning and prioritization
• Stakeholder engagement and communication
• Leading with Vision & Values Skill Set:

• Persuasive Communication

• Relationship Building

• Influencing Skills

• Change Management Principles

• Project Management

• Problem-Solving And Decision-Making

• Setting and communicating a clear vision and objectives
• Inspiring and motivating teams toward common goals
• Problem-solving and solution-oriented thinking
• Technology and market trends awareness
• Foster innovation through processes and practices

• Creativity And Ideation

How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

EEO: TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community. 

We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/.