Manager, Incentives Management Team 1 (LIMD)

[What the role is]

Levy and Incentives Management Division (LIMD) is part of SSG’s Incentives Management and Enforcement Group (IMEG) which contributes to pan-organisational efforts of building an effective, responsive and inclusive CET eco-system through effective grant management, Skills Development Levy (SDL) collection, and enforcement against fraud and abuse. LIMD drives effective SDL collection and grant management to contribute towards the development of a responsive and high-quality CET ecosystem.

[What you will be working on]

Reporting to the Team Leader, the successful candidate will be part of a team which manages and administers grants and be responsible for reviewing and developing business processes to support various incentives programmes, augment operational efficiency and improve service delivery in grants administration.

Responsibilities and Competencies:

• Process Design and Implementation

  • Design, develop and implement effective operational processes for grant administration.

  • Implement business process re-engineering and digitisation initiatives

  • Coordinate with business technology to implement system enhancements and support system development projects

  • Review workflows, develop SOPs and guidelines in alignment with funding policy implementation plans

  • Build and continuously strengthen processes and operational policies to achieve high service standards

• Stakeholder Engagement and Management

  • Engage with training providers and other stakeholders to support and address queries on verification of grants to ensure smooth operation in grant administration, while ensuring compliance to grant governance framework

  • Assist in the management of the outsourced service partner

  • Support periodic audits by internal and external auditors

• Data Management and Analysis

  • Work on large datasets to perform data extraction, collation, tracking and analyses

  • Draw insights from data analyses to facilitate funding administration, risk management and process re-design

  • Collate data and statistics and prepare information for reporting

[What we are looking for]

• Possess the required competencies to execute the job duties proficiently

• Up to 5 years of relevant work experience in grants, operations or project management

• Good analytical and problem-solving skills

• Self-starter who works well independently within team and across teams

• Detailed focused with strategic thinking capabilities

• Good interpersonal relationship skills and adaptability to a fast-paced work environment.

• Good verbal and written communication skills, including stakeholder management and presentation skills.

• Proficient in word processing, spreadsheet (Excel), and presentation applications.

• Knowledge of grant administration and knowledge of SkillsFuture Grants and Continuous Education Training (CET) and industry experience are advantageous

Note: This is an individual contributor role.

Successful candidates will be offered a 2-year contract in the first instance and may be considered for an extension or be placed on a permanent tenure.

Candidates are encouraged to sign up for a Careers & Skills Passport (CSP) account and include your CSP public profile in your resume. Please check out www.myskillsfuture.gov.sg for details on the CSP.