We are looking for IT support to join our global IT team.

What You will do:

Responsibility for IT equipment including purchasing
Install and upgrade computer components and software
Applying and updating required packages and server services, PC, laptop
Provide support for Google workspace (G-suite)
Manage users and access rights to company applications
Handle on-boarding/off-boarding process for employees
Offer technical support to company staff, both on-site and for remote users and offices.
Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues
Manage virtual servers, OS: Windows, Linux
Integration, configuration, and operation of several systems (such as Monday, Freshdesk, Slack, Integromat), as well as their continuous improvement for all user groups
Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization

Steps of the hiring process:

The experience You will need to successfully complete tasks:

At least 2 year experience in an IT support / Help Desk role
Knowledge of systems and networking software, hardware, and networking protocols
Experience with G Suite ( Gmail, Calendar, Docs, etc.)
Familiarity with Cloud platforms is a plus
Experience with Integromat, Zapier, Monday is a plus
Excellent time management skills with a proven ability to meet deadlines.
Service oriented and positive person
Strong analytical and problem-solving skills.
Self learning abilities
Upper-intermediate in English

IT Support

Bulls Media