Executive Casino Host - Full Time (Flamingo LV)

Job Summary:

Assists in developing gaming customers; maintains rapport and hosts current players and provides them with special amenities.

Key Job Functions:

Establishes and maintains the good will of players, based on personal knowledge of the individual.

Greets and hosts players.

Assists in developing invitation lists for special events and in planning the events.

Coordinates activities on a regular basis with other team members.

Organizes and participates in off-property functions such as dinners, cocktail parties, golf tournaments, etc.

Develops incremental trips for players.

Keeps informed of competitive promotional methods.

Provides complimentary for players in accordance with guidelines.

Conveys terms of programs and explains qualifications to prospective gaming customers.

Education And/Or Experience:

Minimum 2 year Associate’s college degree; Bachelor’s Degree or comparable experience preferred

Minimum of 5 years in gaming, marketing or public relations

Customer service and telemarketing experience required

Qualifications:

Literacy and fluency in English

Enjoys being with people and has the ability to make each guest feel special

Excellent verbal communication skills

Ability to be creative and innovative in guest satisfaction

Ability to solve guests’ problems to their satisfaction while protecting Harrah’s interests

Must possess strong relationship building skills and demonstrate the ability to influence at all levels

Must be able to work flexible hours. 

Must be able to maintain composure and excellent guest relations under all circumstances. 

Ability to maintain strictest confidence regarding all information concerning Caesars Entertainment

Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business

Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same. 

Adheres to all regulatory, company and department policies and procedures

Physical, Mental And Environmental Demands:

Must be able to sit, stand or walk for long periods of time (4 hours).

Must be able to move in and around on the casino floor quickly.

Must be able to respond calmly and handle many customer demands in a fast paced environment.

Visual and auditory range must include immediate environment.

Must have the manual dexterity to operate a computer and other necessary office equipment. 

Must have the ability to push, pull, reach, bend, twist, stoop, and kneel

Ability to grasp, finger dexterity, use repetitive hand motion

Positions that have contact with the public require the ability to work in a noisy 
environment, and may be exposed to guests who use tobacco products.  Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment.

Disclaimer 
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job.  While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

Bugsy Siegel’s desert dream, the Flamingo, has anchored the Las Vegas Strip since they started rolling dice in 1946.  More than sixty years later, we’re still looking for fresh faces to help us surprise our guests with unexpected fun and excitement.  This inclusive resort provides you the perfect opportunity to entertain our guests as they stay in over 3,500 rooms and suites and play in our 77,000 square foot casino, and 15 acre backyard tropical retreat.  The confident and vivacious will find the Flamingo as the place to be.

Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.

The below statements are intended to describe the general nature and level of work being performed in this position.  They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position.  
 
The Company reserves the right to make changes to the job description whenever necessary.

As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.