ServiceNow Practice

Service Now Practice Head.

All of the above +

1. Experience of building and running portfolio of 50+ Mn size
2. Strong experience of capacity & Capability Building
3. Good connect within industry to attract best talent
4. Good track record of team retention
5. Experience with building stand alone as well as collaborative, bundled Service offerings
6. Good connect with OEM’s to bring investments for enablement (Training, Certifications, Demo Instances)
7. Should work collaboratively with other practices, business lines within organization.
8. Should be travel ready and flexible.

All of the above +

• Should be responsible for Portfolio Management, Governance and Escalation Management
• Should be good with aggressive strategies for land and expand, new territories, new logos
• Should be the leader to set examples for next in line with appropriate actions for account mining, customer experience and consistent revenue generation
• Should be able to represent CIS and ServiceNow in large forums, customer meets and visits.
• Should be responsible for SGA, GM and 30% YnY growth targets.
• Should review all proposals, pricing and solutions for final approval
• Should give timely updates to leadership team wrt business strategies, performance and possible escalations
• Should be bold enough to accept aggressive targets, growth plans and drive towards excellence.