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IT PM

Santander

Office

OFNA TECH AND OPER QRO, Mexico

Full Time

IT PM

Country: Mexico

Rol & Responsabilities.

· Teams leadership.

· Financial planning & analysis experience, Technical background, ITIL & PM Certification, excel master, team management, program and portfolio management experience.

· Manage the strategic portfolio of projects to ensure compliance in scope, time, quality and budget.

· Define the methodologies to manage the portfolio and manage the projects and evaluate the initiatives that must be structured as projects to enter the portfolio.

· Manage and monitor the progress of the project portfolio, periodically delivering status reports and financial reports to the General Manager.

· Manage the risks of the project portfolio, including stakeholder management, recommending actions and scaling the risks they expose to the company.

· Evaluate compliance with the results committed in the Business Cases of each project and propose corrective actions in case of deviations.

· Responsible for a properly accomplished of processes and company methodology.

· Understand the business needs and priorities and, based on those, contribute to the manufacturing plan for the unit.

· Identifies improvement opportunities through a variety of sources: discussions with executives, analysis of current processes.

· Participates in the definition of business priorities and remains connected to business sponsors, external forums, vendors, other banks of the group and Corporate.

· Leads the implementation: manage implementation teams, report progress to executive level suggests necessary adjustments to the designed solution.

· Financial impact estimate and budget, cost management (e.g. investment required, new FTE required, vendor cost savings)

· Strategy development, portfolio creation and roadmap for IT for IT initiatives definition.

· Manage the relationship with the business line Management for his/ her scope of work as well as other stakeholders such as compliance and legal.

· “Understands solutions and raise any risk or gap that can impact project implementation”.

· Implementation planning: defining the overall timeline and mobilizing resources, project team creation for proper project initiation and portfolio control.

· Monitors the production of factories based on SLAs (Service Level Agreements) and controls as well as their overall activity and proposes improvement and corrective measures.

· Manages and monitors team performance, identifies and mitigates risks and anticipates any correction measure or service improvement initiative proactively.

· Understand capacity and intake process for the different technical areas, including vendors or Factories, to be able to plan and manage workload smartly.

· Ensure accurate and transparent project reporting to business sponsors, handles communication with Executives and CIO representatives, remediate for any escalation or issue when required.

· Closely monitors and leads production handover process for Production and Operational readiness to ensure environment stability.

· Infrastructure experience, technical background.

Technical Skills

ü Bachelor’s degree in computer science or a related field.

ü Extensive experience proyect , program and portafolio management.

ü Guarantee the viability of projects.

ü Manage financial and human resources for projects

ü Risk management and control of the project portfolio

ü Achieve the objectives of the business strategy.

ü Maximize the probability of project success

ü Knowledge of web infrastructures, cloud computing and virtualization.

ü Knowledge of operating systems (windows server / linux / unix).

ü Knowledge of Microsoft SQL, Oracle, DB2 databases, etc.

ü Knowledge in Networks, Firewall, proxy, connection filtering, packet analysis, attack detection, etc.

ü Knowledge of Physical Security and legal aspects.

ü Certifications: ITIL and PMP

ü Language: English (Advanced).

ü 10+ years of experience.

Soft Skills

• Communication.

• Problem Solving.

• Problem Analysis.

• Teamwork.

• Negotiation.

• Tolerance.

• Responsibility.

• Accountability.

• Stress management.

• Decision making.

• Self-learning.

Business Skills

• Language: (English (Intermediate B2 or higher)

IT Methodologies and Processes.

• Metrics Analysis.

• Business Continuity Process

IT PM

Office

OFNA TECH AND OPER QRO, Mexico

Full Time

August 27, 2025

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Santander

bancosantander