Manager, Data Analytics and Systems Development [EPD]

[What the role is]

You will be part of the Data and Systems Team, focusing on both data analytics and systems development initiatives. The role encompasses analysing enterprise programme data to uncover strategic insights, developing predictive models to evaluate programme effectiveness, and creating interactive dashboards for performance tracking. In addition, you will drive the enhancement of digital tools and systems for WSG programmes, working closely with IT personnel and stakeholders to translate business requirements into technical solutions while ensuring robust project delivery and stakeholder alignment.

[What you will be working on]

Responsibilities

Data Analytics

• Collaborate with cross-functional teams to understand business context and strategic priorities to define problem statements and objectives and develop key performance indicators and metrics
• Collect and review relevant data from various enterprise programmes and engagement data and perform data cleaning, validation and checks to enable data-driven decision making
• Analyse enterprise programme and engagement data to identify key insights and trends that inform enterprise workforce development and engagement strategies and policy enhancements
• Develop predictive models and conduct advanced data analytics to forecast programme outcomes and evaluate programme effectiveness
• Create user-friendly interactive dashboards using data visualisation tools to present strategic insights on programme performance. Maintain and enhance these dashboards for performance tracking 
• Present analytical findings and projections on programme adoption to stakeholders in clear, compelling ways that drive decision-making
• Contribute towards a data-driven culture through knowledge sharing and best practices

Systems Development

• Collaborate with relevant IT personnel, internal stakeholders and vendors, to support the development and enhancement of relevant digital tools and systems to support onboarding of enterprises on WSG programmes
• Lead the requirement gathering sessions and translate business needs by working with the relevant IT personnel on the technical specifications
• Drive project implementation from conception to delivery, ensuring alignment with stakeholders needs and monitoring project timelines and outcomes

[What we are looking for]

Requirements

Knowledge/Skills

• Strong knowledge of advanced analytics and predictive modelling techniques
• Relevant experience in data analytics, predictive modelling, or statistical analysis
• Proficiency in data analysis and visualisation tools (e.g. Stata, SAS, R, Python, Tableau) would be advantageous
• Experience in process owner implementation of IT systems and data analysis in public service context would be advantageous
• Good knowledge of data platforms and ability to discuss technical requirements
• Proven experience in building and maintaining interactive dashboards for tracking programme performance
• Ability to conduct predictive analytics and forecast outcomes
• Good project management skills
• Good communication skills with the ability to work closely with internal and external teams

Abilities/Aptitudes

• Team player with good interpersonal skills, and the ability to work with and address the needs of diverse stakeholders
• Strong analytical and problem-solving skills, ability to translate data insights into actionable strategies
• Interest in leveraging data analytics and digital solutions to drive enterprise development strategies
• Resourceful, determined and adaptable