NW Perf and Optimization Specialist

The Performance Management Specialist is responsible for end-to-end monitoring and management of network service performance. They ensure compliance with SLA and OLA targets through accurate data reporting and performance analysis. Key responsibilities include proactive quality monitoring, identifying performance issues, and recommending corrective actions. They conduct trend analysis to anticipate potential service degradation and support preventive maintenance efforts. The role plays a vital part in maintaining high service standards and driving continuous improvement in network performance.

• Monitor end-to-end network service performance to ensure adherence to SLA and OLA commitments.
• Analyze performance trends, identify risks, and drive proactive maintenance and corrective actions.
• Contribute to continuous improvement of MS processes, focusing on efficiency, quality, and risk mitigation.
• Collaborate with cross-functional teams, including Field Force, Care, and customer counterparts, on high-impact incidents and service delivery.
• Lead the development, review, and technical approval of high-risk Methods of Procedures (MoPs) and change processes.
• Mentor and support team members by sharing expertise, offering guidance, and promoting professional development.
• Coordinate work within MS functional teams, manage resource allocation, and support shift operations as needed.
• Drive small-scale projects or initiatives, handling daily team management, performance inputs, and delivery outcomes.

You have:

• Minimum 7 years of experience in mobile network optimization and planning.
• In-depth knowledge of radio technologies including GSM, UMTS, LTE, and NR (5G).
• Nokia experience is must and familiarity with multi-vendor radio equipment (e.g., Ericsson, Huawei).
• Understanding of propagation models, interference analysis, and cell planning technique

It would be nice if you also had:

• Knowledgeable in RF prediction plotting and technical presentation preparation
• Good communication and team collaboration skills.
• Ready and available to Work in different time zone (APAC, MEA, NAM Shifts etc...)

Come create the technology that helps the world act together

Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.
We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work

What we offer
 
Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

Nokia is committed to inclusion and is an equal opportunity employer

Nokia has received the following recognitions for its commitment to inclusion & equality:

• One of the World’s Most Ethical Companies by Ethisphere
• Gender-Equality Index by Bloomberg
• Workplace Pride Global Benchmark

At Nokia, we act inclusively and respect the uniqueness of people. Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.
We are committed to a culture of inclusion built upon our core value of respect.

Join us and be part of a company where you will feel included and empowered to succeed.