Sr. Technical Program Manager - Microsoft Security Organziation (MSO)

Security represents the most critical priorities for our customers in a world awash in digital threats, regulatory scrutiny, and estate complexity. Microsoft Security aspires to make the world a safer place for all. We want to reshape security and empower every user, customer, and developer with a security cloud that protects them with end to end, simplified solutions. The Microsoft Security organization accelerates Microsoft’s mission and bold ambitions to ensure that our company and industry is securing digital technology platforms, devices, and clouds in our customers’ heterogeneous environments, as well as ensuring the security of our own internal estate. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world.  We are looking for a Technical Program Manager (TPM) capable of managing the growing demand to stop and prevent cyber attacks. The ideal candidate should be skilled in project management, and able to handle multiple high-visibility, high-pressure engagements and cases simultaneously, as well as many of the day-to-day operations of the team. TPMs are also responsible for organizing and ensuring that the goals of the team are met to respond in the midst of a security crisis. In order to be successful, you must be comfortable executing complex tasks and objectives and working across teams to produce results in ambiguous situations.    Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day. Creating an inclusive work environment for all employees to positively impact our culture.

Responsibilities

• Program management of multiple simultaneous engagements, delivering status reports to managers, coordinating customer and team resources needed to respond
• Support of customer and internal needs (both pre- and post-onsite deployment), clearly communicating objectives and guidance to stakeholders
• Provide comprehensive project summaries for process improvement, post incident reporting, and ensuring that feedback and data collected for each escalation or incident
• Produce repeatable processes and instruct teams on these processes
• Support logistics, triage, and prioritization of feature requests for the development group
• Accountable for the quality of own work; to be delivered within agreed procedures and timeframes and focused on internal and/or external customer needs 
• Maintain a high-level understanding of the security tools and processes used by Microsoft in order to thoroughly answer customer concerns
• Additional operational assistance with the needs of a growing business, including new offering development, internal rhythm of business communications, and field training.
• Work independently and effectively, and manage through ambiguity

Qualifications

Required/Minimum Qualifications:

• Bachelor's Degree AND proficient years of experience in engineering, product/technical program management, data analysis, or product development  
• Experience managing cross-functional and/or cross-team projects.
• Experience with cybersecurity and/or security operations.
• OR equivalent experience. 

Other Requirements Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.  Preferred Qualifications:

• Experience with network, identity, or identity technologies, and digital forensics and threat hunting, and threat intelligence and/or managed security services
• Strong technical program management and organizational skills including an ability to manage multiple ongoing engagements
• Ability to work across multiple organizations, to identify and execute solutions 
• Role is UK based and requires you to have or be eligible to obtain  SC Clearance.

#GHOST #MSFTSecurity

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.  We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

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