Sr. Product Owner, Restaurant Operations

We are looking for a passionate, dynamic, pizza-loving Product Owner to lead Pizza Hut’s Restaurant Experience back of house transformation.  As a Sr. Product Owner at Pizza Hut, you are the ultimate owner of the team member experience – partnering closely with design, engineering, and data science teams to bring human-centered digital experiences to life.

In this role you will investigate and discover ways to improve team member experience in store through a digital transformation of our back-of-house technologies. You will coordinate with internal and external stakeholders and vendor partners to improve restaurant operations with an eye towards improving user experiences. You’ll also help drive forward complex, large-scale technical transformation projects as Pizza Hut modernizes its tech stack and prepares for the future.

We are looking for someone who is proficient with priority scheduling and making technical decisions. Your primary focus will be owning a technical product or platform. You will manage the day-to-day tasks for the development team and coordinate projects with the Business Product Manager. You will ensure that projects are estimated accurately and delivered on time. You will coordinate meetings and run Agile ceremonies. A commitment to collaborative problem solving, project management, and quality products is important.

Key Responsibilities:

Strategy & Planning

• Executes the vision established by the Sr. Product Manager
• Owns the lifecycle of their product(s)
• Manage sprint iterations and Agile ceremonies like stand up, storyboarding, retrospective, etc. 
• Maintain and communicate weekly status updates. 
• Work progress tracking and managing predictability.
• Manage team backlog and prioritize items.

Delivery & Execution

• Creates requirements and synthesizes into user stories; Breaks requirements into iterative sprint-sized stories to optimize speed-to-value.
• Develops project plans & participates in release process - manages risks, communicates product needs, and surfaces issues to cross-functional teams and key stakeholders.
• Coordination across 3rd party vendors ensuring timely issue resolution and delivery on key milestones. 
• Participates in stand-ups, grooming/planning sessions, demos, and retrospectives. Fosters team collaboration, co-creation, and open communication.
• Learn and understand the customer’s needs; and translate those into business requirements.

Required Qualifications:

• Bachelor's degree required or relevant experience required.
• 4-6 years’ experience as PO/PM required.
• Strong written and verbal communication.
• Analytical mindset and experience turning insights into action required.
• Experience with Agile methodologies (epics, features, stories,), modern software development practices (test driven development) and tools (Jira, Confluence) required.
• Anyone having a software engineering background is a definite plus, in addition to QSR experience.

Salary Range: $127,900 - $160,000 annually + bonus eligibility. This is the expected salary range for this position. Ultimately, in determining pay, we'll consider the successful candidate’s location, experience, and other job-related factors.

Yum! Brands, Inc., based in Louisville, Kentucky, and its subsidiaries franchise or operate a system of over 59,000 restaurants in more than 155 countries and territories under the company’s concepts – KFC, Taco Bell, Pizza Hut and Habit Burger & Grill. The Company's KFC, Taco Bell and Pizza Hut brands are global leaders of the chicken, Mexican-style food, and pizza categories, respectively. Habit Burger & Grill is a fast casual restaurant concept specializing in made-to-order chargrilled burgers, sandwiches and more. In 2024, Yum! was named to the Dow Jones Sustainability Index North America, and the company was recognized among TIME Magazine’s list of Best Companies for Future Leaders, Newsweek’s list of America’s Most Responsible Companies and USA Today’s America’s Climate Leaders. Yum! also received widespread recognition in 2023, including being listed on the Bloomberg Gender-Equality Index; and Forbes’ list of America’s Best Employers for Diversity. In addition, KFC, Taco Bell and Pizza Hut brands were ranked in the top five of Entrepreneur’s Top Global Franchises Ranking for 2023.