Clearpoint Health Network (CHN) is one of Canada’s largest and trusted providers of independent surgical and multi-disciplinary medical centres. Working in close collaboration with regional health organizations, hospitals, insurance providers, and workers’ compensation boards, Clearpoint delivers high-quality care across Canada, meeting the needs of patients while alleviating capacity pressures on public health systems.

False Creek Healthcare Centre, a division of Clearpoint Health Network is recruiting for a Medical Office Assistant (MOA)

Position Type: Full Time

Employment Type: Permanent

Position Summary

As a Medical Office Assistant, you coordinate patient appointments, manage phone inquiries, and handle administrative tasks to ensure smooth operations. You act as a liaison between patients and Surgeons and their office’s. You will work as a Team with Anesthesia providers, nursing, Procurement, and Medical Device Reprocessing for accurate slate booking. While maintaining organized records, managing surgical bookings, and supporting billing and office administration.

Key Responsibilities:

Organize patient charts, liaison with surgeon’s offices to ensure proper documentation is present in the patient chart
Work with Health Authorities to ensure smooth bookings for their patients
Work with Anesthesia providers and nurses as to appropriateness of patients for surgery in an out-patient facility
Responsible for surgical bookings in a timely fashion
Deal with issues related to bookings, supplies and staffing under direction of Nurse Manager
Maintain a clean and organized work environment
Receive supplies from delivery companies as needed
Organize courier services as needed
Greet patients when required, and admit them to facility
Answer incoming telephone calls and deal with them appropriately

Qualifications:

Successful completion of a recognized Medical Office Assistant program with Certificate is required
Minimum 2 years' experience required, with previous experience in a medical office environment within the last five years
Proficient in Microsoft Office with accurate data entry / keyboarding skills
Ability to prioritize workload to meet established workload timelines with frequent interruptions
Must be able to work independently and multi-task
Strong communication and organizational skills
Familiarity with medical terminology
Ability to adhere to strict regional policies and procedures and legislated requirements regarding patient confidentiality
Experience using a Health EMR or O.R. booking systems preferred, but not required

Benefits

As part of our team, you’ll receive a comprehensive compensation and benefits package designed to support your financial security, well-being, and career growth.

Compensation & Recognition

Wage $26.50-$28.00 Based on Experience
Parking onsite
Employer-matched RRSP up to 3%

Health, Dental & Wellness

Employer-paid extended health, drug, dental, massage therapy and vision coverage for yourself & eligible dependents
$500 annual health care spending account
Annual paid vacation days and personal days
Life insurance coverage for self and dependents

Growth & Culture

A supportive and collaborative team environment
Ongoing training and professional development opportunities

Clearpoint Health Network Inc. is Canada’s largest trusted provider of independent surgical and multi-disciplinary medical centres across Canada. Working in close collaboration with hospitals, insurance providers, provincial and regional health organizations and workers’ compensation boards, Clearpoint delivers high-quality care across Canada meeting the needs of patients, while alleviating capacity pressure on public health systems.

Clearpoint Health Network will only contact those candidates being considered for an interview. We sincerely appreciate your interest in this opportunity and thank you for your application. By submitting your resume, you agree to Clearpoint Health Network sharing your information with representatives of the organization responsible for the hiring process. Clearpoint Health Network will keep your resume on file and protect your personal information in accordance with governing privacy legislation.

Accommodation is available upon request for candidates taking part in all aspects of the selection process.