Company Description

About Us
At Reboot Staff, we are committed to redefining workforce solutions through reliability, excellence, and innovation. Based in Washington, DC, our firm specializes in connecting driven professionals with forward-thinking organizations across various industries. We believe in fostering strong client relationships and providing outstanding service that empowers both businesses and individuals to thrive.

Job Description

Job Description

Reboot Staff is seeking a motivated and detail-oriented Account Representative to manage client relationships, handle service requests, and ensure customer satisfaction. This role involves direct communication with clients and internal teams to support ongoing staffing projects and deliver tailored workforce solutions.

Responsibilities

Serve as the primary point of contact for assigned client accounts
Develop and maintain strong relationships with clients to understand their needs
Coordinate with internal departments to ensure accurate and timely service delivery
Prepare and deliver client reports, updates, and service documentation
Identify opportunities for account growth and recommend service improvements
Resolve any client issues with professionalism and efficiency
Maintain accurate records of account activity and communications

Qualifications

Qualifications

Bachelor’s degree in Business, Communications, or a related field
1–2 years of experience in account management, client services, or sales support
Excellent written and verbal communication skills
Strong organizational and time-management abilities
Proficiency in Microsoft Office Suite (Excel, Word, Outlook)
Ability to work independently and collaboratively within a team environment
High attention to detail and problem-solving skills

Additional Information

Benefits

Competitive salary range: $59,000 – $65,000 per year
Opportunities for career growth and professional development
Comprehensive training and onboarding support
Dynamic and collaborative work environment
Paid time off and holidays
Health, dental, and vision insurance options
Performance-based incentives

Account Representative

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