Accounts Receivable Officer

Join a Leading Australian-Owned Company Making a Real Impact

At Abco, we're more than just a supplier — we’re a trusted partner to Australia’s top Business Service Contractors, Facility Management companies, and industrial clients. With over 25 years of industry experience and a presence across Sydney, Melbourne, Perth, Brisbane, and Adelaide, we pride ourselves on delivering exceptional service, innovative solutions, and fostering a workplace culture that’s second to none.

We are currently seeking an Accounts Receivable Officer to join our team at our Prestons, NSW office.

Why Work With Us?

At Abco, we live by our values:

• We not I – Be a team player
• Fast Fix – Fix it right the first time
• Own It – See every task through to completion
• Always Hungry – Strive for growth and improvement

We hire values over skillset – so if you bring the right attitude, we’ll help you grow the rest.

About The Role

As our new Accounts Receivable Officer, you will manage the end-to-end accounts receivable function, maintain accurate client accounts, and ensure trade accounts stay within agreed payment terms. This is a hands-on role that requires clear communication, attention to detail, and collaboration with various departments.

Key Responsibilities

• Monitor and follow up overdue accounts, keeping Debtor Days below 45
• Ensure overdue debtors are less than 5% of total debtors monthly
• Conduct regular customer follow-ups (calls and emails)
• Manage Freshdesk tickets and customer queries
• Upload invoices to customer portals and update account details
• Process credit applications and trade references
• Handle refunds, RMAs, purchase order follow-ups, and returned emails
• Issue invoices, credit notes, and statements as needed
• Accurately post payments and reconcile ledgers, bank accounts, and foreign transactions
• Support month-end processes and provide aged receivables reporting
• Collaborate with Sales, Warehouse, and Customer Service teams to resolve issues

What We’re Looking For

• Experience in Accounts Receivable or a related financial role
• Strong communication and customer service skills
• Excellent attention to detail and problem-solving ability
• Ability to work autonomously and in a team environment
• Familiarity with accounting software (NetSuite preferred) and intermediate Excel skills
• Strong understanding of credit practices and financial record keeping
• A proactive, reliable, and values-driven team member
• Commitment to safe work practices and contributing to a positive team culture

Bonus Points If You Have

• Experience with Freshdesk or similar ticketing systems
• Exposure to working with large customer accounts or portals
• Previous experience in a fast-paced, customer-focused environment

Ready To Apply?

• If you’re looking to grow your career in a values-based organisation where your contributions matter — we want to hear from you!

👉 Apply now with your resume and a short cover letter outlining why you’re the perfect fit for Abco.