Senior Customer Quality Engineer

Work with all factories (assembly/fab / logistic center) and cross-functional teams (e.g. Product Engineering, Marketing, Sales, BU, Warehouse, Panning, and CSR) to resolve issues related to customer requests

Drive and provide problem-resolution for recurring and systemic customer issues

Provide customer with Failure Analysis Report and Corrective Action report on time

Work with various cross-functional teams on timely product containment action and disposition taken while waiting for permanent corrective action to resolve customer issues

Support customers with Quality data requests related to part/device qualification by customers, PCN, and generic technical quality data request

Assist customer with factory visit/audit request

Conduct customer meetings on survey and performance measurements such as “QBR” and scorecard meeting

Complete customer EHS related surveys.

Work with all factories (assembly/fab / logistic center) and cross-functional teams (e.g. Product Engineering, Marketing, Sales, BU, Warehouse, Panning, and CSR) to resolve issues related to customer requests

Drive and provide problem-resolution for recurring and systemic customer issues

Provide customer with Failure Analysis Report and Corrective Action report on time

Work with various cross-functional teams on timely product containment action and disposition taken while waiting for permanent corrective action to resolve customer issues

Support customers with Quality data requests related to part/device qualification by customers, PCN, and generic technical quality data request

Assist customer with factory visit/audit request

Conduct customer meetings on survey and performance measurements such as “QBR” and scorecard meeting

Complete customer EHS related surveys.

Bachelor‘s degree in electrical, science, physics, or related engineering.

Knowledge of the SiC process or product is to be an advantage.

Experience in the Semiconductor process is necessary to do work.

Experience with wafer FAB is to be an advantage.

Strong verbal and written communication skills (Korean, English)

Minimum 5 years working experience in the semiconductor industry.

onsemi (Nasdaq: ON) is driving disruptive innovations to help build a better future. With a focus on automotive and industrial end-markets, the company is accelerating change in megatrends such as vehicle electrification and safety, sustainable energy grids, industrial automation, and 5G and cloud infrastructure. With a highly differentiated and innovative product portfolio, onsemi creates intelligent power and sensing technologies that solve the world’s most complex challenges and leads the way in creating a safer, cleaner, and smarter world.

More details about our company benefits can be found here:

https://www.onsemi.com/careers/career-benefits