Manager L&D

Job Summary: 

We are seeking an experienced Learning & Development Senior Specialist to manage design, development, and delivery of learning interventions for Chubb Business Services India (CBSI). The candidate should have a strong background in instructional design including creating content for in-person/virtual/blended learning interventions, substantial experience with end-to-end learning life-cycle management and delivery along with strong facilitation skills. 

  

Key Responsibilities: 

• Conduct needs assessments and analyse data to identify training gaps and propose a learning solutions. 

• Design and develop content for in-person/virtual/blended learning interventions which include pre-during-post learning elements, assessments, gamification elements, interactive simulations, role-plays, case-studies and other innovative approaches. 

• Collaborate with key Subject Matter Experts (SMEs) and Stakeholders to ensure alignment of learning interventions with business objectives and KPIs. 

• Manage end-to-end program delivery of all learning interventions in Bengaluru office. 

• Develop, monitor and track learning program budgets, timelines, and implementation plans. 

• Evaluate and report out effectiveness of learning interventions and take appropriate actions for improvement in future deliveries 

• Facilitate/Deliver/Manage all Professional, Leadership and Behavorial learning interventions in Bengaluru office 

• Build rapport and connect with key business and HR stakeholders in all Chubb offices (Bengaluru – Hyderabad – Bhubaneswar) 

• End-to-end Vendor Management for learning interventions. 

 

 

Role Qualifications: 

• Master’s degree in HR, Education, Instructional Design or related field 

• Minimum 8-10 years of experience in learning and development 

• Strong design experience including creating best-in-class ppts, videos, gifs and other collaterals for impactful learning interventions  

• Strong knowledge of adult learning principles, instructional design models, and latest learning tools and technologies for content creation 

• Excellent business communication, interpersonal, and project management skills (learning delivery) 

• Ability to work with velocity in a fast-paced environment with multiple projects, priorities and hard deadlines. 

 

Key Skills & Competencies: 

• Technical (Must-have) 

• Expert with Microsoft PowerPoint and Excel 

• Comfort with using tools like Mentimeter, Kahoot, Slido 

• Good knowledge of Gen AI tools and their use cases in Learning  

• Experience managing Learning Management Systems (LMS) such as Cornerstone and Oracle. 

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• Instructional Design: 

• Knowledge of instructional design models and principles (e.g. ADDIE, 6Ds in Learning). 

• Knowledge of e-learning authoring tools and software (e.g. Articulate Storyline, Adobe Captivate).