Product Solutions Engineer, Payments Platform Partner Engineering

Minimum Qualifications:

• Bachelor's degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience.
• 3 years of experience in solution engineering and 1 year of experience in stakeholder management, professional services, or technical consulting.
• 2 years of experience with writing code in one or more programming languages (e.g., Python, Java).

Preferred Qualifications:

• Master’s degree in Engineering, Computer Science, Business, or a related field.
• Experience working with database technologies (e.g., SQL, NoSQL).
• Experience working with systems (e.g., Linux, Unix, or other operating systems).
• Experience with payments systems.
• Experience in Business Intelligence, Data Analytics, or Statistics.

About The Job

In this role, you will balance business and partner needs with technical constraints, develop solutions and act as a partner and consultant. You will also build tools and automate products, oversee the technical execution and business operations of Google's partnerships and develop product strategy and prioritize projects. You will focus on delivering customer care and ensuring smooth operations for customers.

Responsibilities

• Analyze and resolve pre and post launch technical problems on partner integrations.
• Understand operational workflows; identify and define tool needs to enable operational scaling, and drive the development and deployment of these tools internally and with Engineering.
• Collaborate with Engineering teams to implement tools to improve troubleshooting efficiency and the end user experience.
• Support technical integrations with partners, testing, advocate for new product features, and ensure the prompt and proper resolution of technical tests. Scale support of partner integrations by providing the documentation and technical guidance and training to technical scaled operations.
• Manage stakeholder expectations and communicate with internal teams and external partners to provide technical and business feedback and deliver technical solutions.