Casual Retail Assistant | Townsville Airport

Grow Your Career In The Intoxicating Buzz Of A Living And Breathing Airport Environment!

At LagardèreAWPL, we’re not just the largest Travel Retail operator in the Pacific – we’re the most passionate! With 150+ stores across Australia, & New Zealand, we bring big brands to life in airports and travel hubs. Our dynamic team of 1,500+ professionals work across 40 unique retail concepts – and now, we want YOU to join our team!

Our Townsville store offers a range of products from health & beauty to snacks to get our travellers to their destination as smoothly, conveniently and pleasantly as possible!

The Role:

We’re looking for Casual Retail Assistants to join our team at Townsville Airport. If you love customer service, fast-paced environments, and making shopping fun, this is your chance to shine!

*Night owl wanted! Mostly night shifts from 1-10pm and need to be available to work weekends. 

• What You’ll Do:
• ✅ Deliver outstanding customer service & expert product recommendations
• ✅ Stay ahead of trends with ongoing professional training
• ✅ Keep the store looking vibrant & well-stocked
• ✅ Process transactions smoothly & efficiently
• ✅ Assist customers with queries in a friendly, professional manner

What We’re Looking For:
💖 Passion for customer service & sales (an interest in tech is a nice bonus)
🗣️ Confident communicator with a positive attitude
👔 Well-groomed & professionally presented 
🎓 Retail experience? Great! But not essential—we’ll train you!
⏰ Flexible availability (early mornings, nights, weekends & holidays)
🪪 Valid working rights & ability to obtain an Aviation Security ID Card

Perks & Benefits:

🚗 Parking – No one likes paying for it! We offer free/subsidised airport parking for our employees
🛍️ Staff Discounts – You'll get exclusive discounts on products in our stores + extra savings on water and hot beverages
🚀 Career Development – Our Better Together development program offers opportunities to upskill, take on new challenges, and grow your career within our vibrant network
👨‍👩‍👧 Paid Parental Leave – We proudly support growing families with up to 18 weeks of employer-funded top-up paid parental leave scheme + additional personal leave entitlements
🎁 Employee Referral Program – Refer your awesome network to our team and if they’re hired, you’ll receive a reward + you’ll go into the running to win an end-of-year bonus
💆‍♀️ Wellbeing Leave & Employee Assistance Program – From day one our permanent employees receive a paid Wellbeing Leave day, and everyone has access to TELUS Health – a 24/7 service offering compassionate, confidential support whenever you need it
✈️ Work in a Dynamic Airport Environment – Where no two days are the same!

We Value Diversity & Inclusion

At LagardèreAWPL, we value diversity, inclusivity, and a collaborative work environment, where you will have the opportunity to work alongside a talented team of people who share your passion for creativity and excellence. 

Join us at LagardèreAWPL and be part of a global company that celebrates creativity, innovation, and a commitment to sustainable practices.

📢 APPLY NOW and let’s make travel retail magic together! ✨