HR Officer

Company Description

• SGS is the world’s leading Testing, Inspection and Certification company. We operate a network of over 2,500 laboratories and business facilities across 115 countries, supported by a team of 99,500 dedicated professionals. With over 145 years of service excellence, we combine the precision and accuracy that define Swiss companies to help organizations achieve the highest standards of quality, compliance, and sustainability.

Job Description

Human Resource Duties:

• • Draft contracts of employment, capture new engagements, promotions, transfers and terminations on HR systems
  • Review and update HR documents i.e. engagement packs, and contracts of employment
  • Compile Salary advance forms timely and send them to finance for payments
  • Participate in disciplinary hearings and interviews and take minutes of the deliberations
  • Manage the Medical scheme and process invoices received from various medical institutions
  • Compile and manage employee time sheets timely
  • Drive the development of HR strategies, goals and objectives, and ensure the delivery thereof.
  • Identify opportunities for updating and enhancing HR policies, processes and procedures to effect continual improvements in the division.
  • Facilitate adherence to HR policies, procedures and relevant legislation.
  • Facilitate the implementation of talent management and succession planning.
  • Assist business to effectively manage headcount.
  • Advise on and Manage employee relations.
  • Build a culture of Performance Management.
  • Proactively identify and pre-empt HR risks within SGS.

General Administration Duties:

• • Carry out duties at the reception i.e. attend to walk-in clients, disseminate circulars and Memos and co-ordinate communication between offices, divisions, employees and clients
  • Coordinate renewal of Annual Trade Certificates i.e. ZRA. Ndola City Council, ZEMA, ZPPA, Certificate of Incorporation etc.
  • Ensure good record keeping of client and in-house documentation through effective employee filling systems
  • Facilitate document courier from one SGS site to the next
  • Keep records of vehicle service history and ensure that vehicles are serviced timely
  • Compile purchase requisitions, receive and stock items and keep records of the same
  • Arrange travel and accommodation for staff travelling i.e. Visa applications and renewals, flight bookings, employment permits etc.
  • Maintenance of HR equipment in conjunction with IT
  • Supervision of staff responsible for cleaning of office and office surroundings
  • Implement and manage ad hoc projects and duties as may be required and assigned from time to time.
  • Adhere to all quality and safety requirements of the SGS management system.
  • Perform any other reasonable tasks as assigned by direct line manager.

Qualifications

• Full Grade 12 School Certificate with Credit or better in English and Mathematics
• Business Administration or Human Resource Management Related Degree

Additional Information

• At least 2 years’ experience as a fully-fledged HR Generalist
• Paid up Member - Zambia Institute of Human Resource Management
• Emotionally mature, stress resilient, customer focused and well-developed organizational diagnosis skills

​​​​​​​Competencies

• Well-developed verbal & Written Communication, presentation, project management, report compilation and Interpersonal Skills
• Well-developed administrative, problem solving, planning and organizational skills
• High personal and ethical standards
• Training in Payroll and Cost Accounting Knowledge
• Attention to detail, Accuracy and Efficiency
• Anticipates issues, solves problems, Able to make clear decisions and judgements
• Ability to build trust, respect and confidentiality
• Hands-on and practical approach
• Good balance between firmness and diplomacy
• Sense of initiative, able to work independently, as well as in Teams
• Ability to work under pressure and set high standards
• Good computer literacy (Word, Excel, Power point & Outlook). VIP will be an added advantage
• Fluent English and potentially local dialects