Automotive Timekeeper Supervisor - BMW

Rallye BMW, Long Island's premier BMW dealership, has an immediate opportunity for a Timekeeper Supervisor in our Service Department! Seeking an automotive professional who is eager to join an organization whose values are based in: family, teamwork, kindness & expertise! The BMW Time Keeper Supervisor is responsible for supervising a team of time bookers and ensuring accurate and efficient recording of all labor operations. This role requires strong knowledge of BMW warranty time guides, CDK DMS reporting, and dealership payroll processes. The supervisor will advise service advisors on proper estimate times before presentation to customers, oversee final labor bookings for invoicing, and ensure compliance with BMW and dealership policies.

Responsibilities:

• Supervision & Leadership
• Supervise, train, and support a team of time bookers.
• Monitor workload distribution and ensure timely completion of all repair order bookings.
• Provide coaching and feedback to maintain high accuracy and efficiency.
• Estimate & Booking Oversight
• Review and advise on labor time estimates prior to service advisor presentation.
• Ensure warranty repairs are booked correctly using the BMW time guide.
• Oversee the final booking process to guarantee invoices reflect accurate labor operations.
• Warranty & Compliance
• Verify compliance with BMW warranty policies and time guide usage.
• Audit repair orders for proper labor coding, times, and documentation.
• Support warranty administrators in resolving time-related discrepancies.
• System & Reporting (CDK DMS)
• Generate and review CDK reports related to timekeeping, labor sales, and shop productivity.
• Identify discrepancies, trends, and opportunities for improved accuracy.
• Provide reporting support to service management for operational decision-making.
• Payroll & Administrative Support
• Assist in weekly payroll preparation and validation for service department personnel.
• Ensure technician hours are properly flagged, booked, and reconciled.
• Maintain accurate labor records to support payroll and accounting teams.

PAY: $110K - $125K (SALARY + COMMISSION)

Requirements

• Minimum of 3 years of dealership service department experience required. Supervisory experience preferred.
• Strong working knowledge of CDK DMS and BMW time guide.
• Familiarity with automotive warranty processes and compliance standards.
• Excellent organizational skills with strong attention to detail.
• Ability to manage and motivate a small team in a high-volume environment.
• Proficiency in Microsoft Excel and reporting functions.

Benefits

• Medical, dental and vision coverage for employee & family!
• Company paid life insurance and optional additional coverage.
• Voluntary short term and long term disability available.
• Additional voluntary benefits including Aflac and LegalShield!
• Paid time off!
• Paid holidays!
• 401K plan.
• Employee Assistance Program.