Director II, Clinical Documentation

Thank you for considering a career at Ensemble Health Partners!

Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.

Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!

O.N.E Purpose:

• Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.
• Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.
• Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.

The Opportunity:

I. Job Summary

By embodying our core purpose of customer obsession, new ideas, and driving innovation, and delivering excellence, you will help ensure that every touchpoint is meaningful and contributes to our mission of redefining the possible in healthcare.

This position encompasses all administrative and clinical functions that contribute to the capture, management, and collection of a successful Clinical Documentation Integrity (CDI) program. It involves core business processes that cross administrative, financial and clinical department boundaries. It is optimized and improved through strategic initiatives that are embraced by leadership and consider organizational strategy, people, process and enabling technologies. This involves performing CDI program evaluation, inpatient documentation review, training, and shadowing client counterparts. Uses CDI concepts to educate and engage hospital designated staff on the requirements for ICD-10 reimbursement implications, trending, and quality impact. Responsibility for project management, client management, solution design and implementation and generation of engagement results. Working with client project leaders and effectively using change management strategies, they guide the client through these transformation efforts for continuous improvement.

Ii. Job Competencies

Leadership Decision Making - Makes day-to-day leadership decisions by securing and comparing information from multiple sources to identify issues; commits to an action after weighing alternative solutions against important criteria; effectively communicates decisions to the appropriate people and teams and holds them accountable. Drives results.

Coaching & Building Talent - Achieves results through other leaders by empowering them and providing feedback, instruction and development (coaching the coach) to develop their own associates; plans and supports the growth of individual skills and abilities in preparation for their next role (building bench); focuses on retention of high performers.

Delegation - Successfully shares authority and responsibilities with others to move decision making and accountability downward through the organization while accomplishing strategic priorities; maintains personal ownership of outcomes without excessive involvement.

Leading Teams - Inspires and sustains team unity and engagement by developing, motivating, and guiding the team to achieve results together through productive relationships and work.

Executive Communication - Clearly and succinctly conveys information and ideas; communicates in a focused and compelling way that captures and holds others’ attention (appropriate, impactful, and clear).

Program/Project Management - Demonstrates high accountability and responsibility for projects and programs from inception through completion/implementation; manages budget and resource planning and awareness to ensure maximized output, reduced waste and exceptional results.

III. Essential Job Functions

Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.

Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.

Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.

Provides strategic oversight and direction for clinical documentation programs, ensuring alignment with organizational goals and regulatory standards. Key responsibilities include:

• Auditing: Conducting thorough audits to assess compliance and identify areas for improvement.
• Training: Developing and delivering comprehensive training programs for staff to enhance their understanding of clinical documentation practices.
• Quality and Productivity: Monitoring and evaluating the quality and productivity of documentation processes to ensure optimal performance.
• Policies and Procedures: Assisting in the creation and enhancement of policies and standard operating procedures for clinical documentation improvement programs.
• Compliance: Ensuring adherence to guidelines set forth by the organization, government, and relevant regulatory bodies.
• Knowledge Maintenance: Staying current with all federal and state coding and documentation guidelines to ensure compliance and best practices are consistently applied.
• Data Analysis: Evaluating and analyzing statistical data, maintaining databases and spreadsheets, and utilizing related software to produce analytical reports. This includes generating weekly and monthly reports to monitor benchmark goals and key performance indicators, identifying opportunities for improvement.
• Feedback and Action Plans: Providing constructive feedback and developing actionable plans to implement improvements when necessary.
• Goal Development: Assisting in the development of organizational Clinical Documentation Integrity (CDI) specific goals and objectives, as well as performance improvement processes.
• Relationship Building: Building and maintaining productive inter- and intra-departmental relationships, as well as vendor partnerships, to optimize operations and enhance collaboration.
• Strategic Oversight: Developing and monitoring strategic operating goals, objectives, and budget. Reporting on operational performance, providing justifications, and implementing corrective actions as needed.
• Educational Needs Monitoring: Continuously assessing ongoing educational needs based on regulatory changes and areas identified through quality audits. Communicating with coding leadership regarding any aspects that may require additional review of coding processes or further education.
• Resource for DRG Information: Serving as a key resource for Physicians, Client Leadership, Quality, and other professional staff regarding published Diagnosis-Related Group (DRG) information. Collaborating with medical records, finance, and physician groups to develop systems that facilitate complete documentation for accurate data reporting.
• Associate Management: Developing and managing direct reports while overseeing the development and management of indirect reports. This includes mentoring staff, fostering professional growth, and ensuring alignment with organizational objectives

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Associates may be required to perform other job related duties as required by their supervisor, subject to reasonable accommodation.

Iv. Employment Qualifications

Legally Required License / Certification (Ex: MD, RN, LPN, etc.) ONE CERTIFICATION PER FIELD

Registered Nurse (Rn)

Ensemble Required License / Certification (Ex: CRCR) ONE CERTIFICATION PER FIELD

Ccds

Crcr

Or other approved job relevant certification.

Desired Work Experience

Job ExperiencePeople Leadership Experience

5 to 7 Years

5 to 10 Years

Desired Education

Education LevelPreferred Area of Study

Bachelors Degree or Equivalent Experience

Nursing

Other Preferred Knowledge, Skills and Abilities

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Preferred Minimum Education - Specialty/Major: Nursing degree required, Master's Degree Nsg or Business desirable

•

Minimum Years and Type of Experience: Minimum 5 years clinical nursing experience, preferably in Med/Surg, Critical Care, Intensive Care or the Emergency Department

•

At least three years of Clinical Documentation Improvement experience.

•

This position requires willingness to travel frequently for Ensemble business needs; ability to communicate with essential staff for business purposes with a variety of healthcare professionals, revenue cycle leadership, and organizational leadership.

•

Highly organized, detail oriented, strategic thinking, self-motivated, can articulate and present information in a professional and concise manner and revenue cycle experience.

Join an award-winning company

Five-time winner of “Best in KLAS” 2020-2022, 2024-2025

Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024

22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024

Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024

Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023

Energage Top Workplaces USA 2022-2024

Fortune Media Best Workplaces in Healthcare 2024

Monster Top Workplace for Remote Work 2024

Great Place to Work certified 2023-2024

• Innovation

• Work-Life Flexibility

• Leadership

• Purpose + Values

Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:

• Associate Benefits –  We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs. 
• Our Culture – Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.  
• Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement. 
• Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company. 

Ensemble Health Partners is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws.  Ensemble Health Partners also prohibits harassment of applicants or employees based on any of these protected categories.

Ensemble Health Partners provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact TA@ensemblehp.com.

This posting addresses state specific requirements to provide pay transparency.  Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position.  A candidate entry rate of pay does not typically fall at the minimum or maximum of the role’s range.

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