Senior Manager, Marketing Transformation

The Senior Manager, Marketing Transformation is responsible for leading enterprise-scale change programs that evolve how Marketing operates, aligns, and innovates. This role sits at the intersection of strategy, program leadership, and change enablement, helping to bring Marketing's Vision to life by turning intent into scalable execution.

This role designs and drives cross-functional transformation initiatives that creates structure where there is ambiguity, enables progress where there are blockers, and ensures alignment where coordination is complex. The Sr. Manager, Marketing Transformation focuses on orchestrating the people, processes, and programs required to shift how Marketing shows up, today and in the future.

About the Role
In this opportunity as a Senior Manager, Marketing Transformation your key responsibilities will include:

Lead and manage cross-functional transformation programs.
Partner with senior leaders to translate strategy into action and alignment.
Facilitate clarity, momentum, and accountability across teams.
Build and maintain program frameworks, roadmaps, and engagement models.
Design and lead change management and stakeholder enablement efforts.
Drive integrated planning and OKR processes aligned to the Marketing vision.

Key Focus Areas:

1. Transformation Program Ownership

Lead high-impact, cross-functional programs that modernize marketing's operating model and accelerate business outcomes. Define scope, outcomes, and execution pathways for enterprise level initiatives.

Illustrative Program: Al Transformation Program

Partner with marketing leadership to scale Al beyond experimentation.
Align stakeholders on priorities and use cases, drive clarity on ownership and outcomes.
Build structures and mechanisms for progress tracking, feedback, and iteration.
Act as a connective tissue across marketing functions, resolving blockers through influence and cross-functional coordination.

Illustrative Program: Marketing Vision

Drive the development and implementation of a unified, multi-year marketing vision in partnership with marketing leadership.
Translate the future-forward marketing vision into actionable frameworks to guide aligned OKRs, prioritization, engagement plans, and leadership enablement.
Facilitate cross-functional alignment to ensure consistency and relevance of vision driven initiatives.

2. Change Leadership & Engagement

Own end-to-end change planning across programs, including stakeholder mapping, communication strategies, and feedback loops.
Champion change by translating complex programs into clear, adoptable actions for diverse marketing teams.
Partner with digital, analytics, and technology leaders to ensure teams are equipped for Al and data-powered ways of working.
Design and drive structured engagement strategies (e.g., toolkits, communications, training) that shift mindsets and enable sustained adoption.
Ensure internal communications, rhythms, and leadership narratives reinforce transformation priorities and cultural alignment.
Build narratives that inspire buy-in and facilitate behavioral change at scale.

3. Strategic Planning & Operational Alignment

Create operating models and engagement rhythms that connect strategy to execution.
Partner across the Strategic Ops team and broader Marketing to embed structure, decision rights, and prioritization models.
Support goal setting, investment decisions, and planning through clear frameworks and connective processes.

About You
You’re a fit for the role of Senior Manager, Marketing Operations if your background includes:

Program & Strategic Operations Expertise: Proven ability to manage enterprise-level initiatives and translate strategy into execution.
Change Leadership: Skilled in engagement, enablement, and stakeholder alignment.
Systems-Level Thinking: Bring a holistic lens to complex challenges, connecting strategy, processes, teams and tools into cohesive systems. Able to synthesize inputs, identify
patterns, and recommend action.
Business Acumen: Understands how marketing creates business value and can connect transformation to outcomes.
Al & Digital Transformation Literacy: Demonstrates strong grasp of emerging digital capabilities and Al applications in marketing. Adept at translating experimentation into
strategic programs.
Bias for Clarity & Progress: Creates structure in ambiguity; makes momentum visible.
Cross-Functional Influence: Operates effectively without direct authority; known for clarity, coordination, and collaboration.
Communications & Framing: Strong storyteller; able to build alignment and drive action through clear narrative and design.
Bachelor's degree required.
At least 5 years of experience and familiarity with marketing and process.

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What’s in it For You?

Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan.

Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The base compensation range varies across locations. Eligible office location(s) for this role include one or more of the following: New York City, San Francisco, Los Angeles, and/or Irvine, CA; McLean, VA; Washington, DC. The base compensation range for the role in any of those locations is $114,520 - $212,680. For any eligible US locations, unless otherwise noted, the base compensation range for this role is $99,400 - $184,600. This role may also be eligible for an Annual Bonus based on a combination of enterprise and individual performance. Base pay is positioned within the range based on several factors including an individual’s knowledge, skills and experience with consideration given to internal equity. Base pay is one part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs.

About Us

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.

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More information about Thomson Reuters can be found on thomsonreuters.com.