Link Logistics Real Estate (“Link”) is a leading operator of last-mile logistics real estate. Established by Blackstone in 2019, the company connects consumption, technology, and the supply chain across its portfolio, which spans more than half a billion square feet. With more than 5 percent of U.S. GDP flowing through our spaces, we leverage our scale, proprietary data and insights, and foundational focus on sustainability to drive success for our customers’ businesses and deliver value for our stakeholders. Link Logistics strives to be the most equitable and inclusive industrial real estate company in the business. We put our people, customers, and communities first and find ways to make a conscious, positive impact where we live and work, prioritizing diversity, equity and inclusion (DEI) across our workforce to deliver an optimal employee experience. Every day, we work to reinvent and lead our industry forward by thinking bigger and challenging the status quo.

Because we believe that good business must be synonymous with doing good, strong environmental, social and governance practices are foundational to our identity as a firm. These practices include setting ambitious goals to combat climate change, partnering with local nonprofits, and prioritizing internal diversity, equity, and inclusion efforts. We seek to use our position, ideas, and influence to drive progress in our industry and the wider world. At Link, we give our customers space to grow—and we give people space to grow, too.

We are looking for a talented Senior Property Manager for Link Parks to join our team of leaders. In this integral role, you will lead the in-house property management team that manages our Inland Empire portfolio of business parks and report directly to the Director of Property Management for Southern California. You will ensure your property management team's success in providing exceptional customer service in the region and be responsible for the financial and physical health of your property portfolio.

LOCATION:

Rancho Cucamonga, CA

RESPONSIBILITIES:

Invest, alongside your team, time and resources into nurturing customer relationships
Oversee accounts receivable collection for assigned portfolio and flag for escalation as needed.
Develop and manage annual budget(s) for assigned portfolio, ensuring properties operate within the approved budget, and produce quarterly variance reports. Regularly review expenses and expense budgets for accuracy, explain budget variances, and facilitate reclasses with accounting as necessary. Meet all established reporting deadlines for assigned portfolio.
Create and/or maintain programs to lower and control operating expenses while maintaining best-in-class service for customers.
Ensure we stand out to our current and future customers through regular, documented property inspections, i.e. evaluating all building equipment, systems, vacancies, and grounds to ensure your portfolio’s appearance and operation meet Link standards.
Identify repair and maintenance needs proactively and follow through with the coordination of repairs. You’ll also develop emergency procedures and preventative maintenance programs for all buildings in your portfolio. For any after-hours issues, you will act as main point of contact.
Work with utility operations on process improvement efforts
Oversee Insurance/Risk Management by collaborating with internal compliance team to oversee the collection and validation of insurance certificates for both Customers and Vendors, complying with established incident reporting policies.
Protect our customers from disruption by overseeing work orders. You’ll ensure that service calls are handled to 100% customer satisfaction and approve work orders within established thresholds.
Identify, bid, contract, and oversee approved Capital work for your assigned portfolio. You’ll act as the main point of contact for vendors and customers alike during construction projects. You’ll provide project status and risk updates, work with customers on obtaining scopes for tenant improvements, and review TTI customer allowance reimbursement packages to ensure documentation is complete and correct per established procedures.

QUALIFICATIONS:

You’re a critical thinker, creative problem solver, effective communicator, and strong leader who can motivate a team to work towards a common goal. You find a way to solve tough problems, and you inspire fellow Link employees to adopt a similar mindset. Additional skills and qualifications that we believe are necessary to be great at this role:

8-10+ years of commercial property management experience handling building issues, capital and tenant improvement projects, customer service and administrative issues, ideally for business park, industrial, retail or office assets
Ability to communicate effectively and build strong relationships with numerous people, both inside and outside the organization
Proficiency in MS Office, including Excel, and enthusiasm for adopting new technology solutions. Experience with Yardi strongly preferred
Ability to effectively manage budgets and reporting requirements
Ability to interpret documents such as leases, service contracts, plans and specifications, operating and maintenance instructions, and/or procedural manuals
Ability to multi-task effectively in a fast-paced work environment while managing competing deadlines. Self-motivation, determination, accountability, and initiative are critical
BA or BS required, and CPM/RPA designation preferred

Physical Demands:

Nature of work requires an ability to effectively communicate and exchange information; collect, compile, organize and prepare work documents; operate standard business equipment; and work at construction sites including ascending/descending roof ladders and maneuvering on uneven terrain.

Working Environment:

You will work primarily in an office environment but will also be expected to perform duties such as (but not limited to) touring properties and constructions sites as often as needed. You may experience adverse weather conditions, loud noise, and dust conditions at construction sites. Workdays or workweeks may require extended hours as business dictates.

$108,000 - $125,000 represents the presently anticipated base compensation pay range for this position at Link. Actual pay may vary based on various factors, including but not limited to location and experience.

Link provides a variety of benefits to employees, including health insurance coverage, retirement savings plan, paid holidays, paid time off.

The direct compensation and benefits described above are subject to the terms and conditions of any governing plans, policies, practices, agreements, or other materials or documents as in effect from time to time, including but not limited to terms and conditions regarding eligibility.

EEO Statement

The Company is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant, employee, or other covered person based on any legally recognized basis, including, but not limited to: veteran status, uniformed servicemember status, race, color, caste, immigration status, religion, religious creed (including religious dress and grooming practices), sex, gender, gender expression, gender identity, marital status, sexual orientation, pregnancy (including childbirth, lactation or related medical conditions), age, national origin or ancestry, citizenship, physical or mental disability, genetic information (including testing and characteristics), protected leave status, domestic violence victim status, or any other consideration protected by federal, state or local law. We are committed to providing reasonable accommodations, if you need an accommodation to complete the application process, please email LinkRecruiting@linklogistics.com.