Sales and Engagement Specialist

Sales and Engagement Specialist

About Organized Living:

Join the legacy of Organized Living, an innovator in home organization for over 100 years. Trusted by industry professionals, we manufacture exceptional products, cutting-edge workflow automation software, and unparalleled support to our network of customers nationwide. As a privately held company, our commitment to excellence is driven by our dedicated team as we continue to evolve and adapt to meet the needs of modern life. At Organized Living, we're not just selling storage solutions but helping shape how people live and work in their spaces. Join us in our mission to organize homes and improve lives.

Job Description:

Are you a driven marketing professional with a passion for customer success and engagement? We're growing and need a Sales and Engagement Specialist to drive e-commerce growth through lead generation and customer relationships. In this role, you will implement strategic sales and marketing initiatives while ensuring our customers achieve their goals and continuously improve our products based on their feedback.

Key Responsibilities:

• Lead Generation & Marketing Strategy:
  • Implement strategies to attract qualified leads via email, social media, and paid ads.
  • Utilize CRM tools to track and manage leads, ensuring timely follow-up and engagement.
  • Nurture leads with consistent communication, providing helpful information and addressing inquiries.
• Relationship Building & Customer Engagement:
  • Build strong, lasting relationships with potential customers through exceptional service and personalized communication.
  • Support prospects throughout the purchasing process, ensuring they have the information and confidence to complete their transactions.
  • Collaborate with the customer service team to address issues and maintain high customer satisfaction.
• Sales Support & Conversion:
  • Act as a key point of contact for customers, answering questions and guiding them toward purchase decisions.
  • Focus on relationship management rather than hard sales, ensuring customers feel supported and valued.
• Reporting & Optimization:
  • Track and report on lead generation performance and conversion rates, optimizing strategies for better results.
  • Adjust marketing tactics based on feedback and performance data to ensure a steady flow of qualified leads.

About You:

• Competitive Spirit: Driven by results with a strong passion for selling and an entrepreneurial spirit.
• Strong Communication Skills: Excellent interpersonal skills, both verbal and written.
• Eager to Learn: Positive attitude and commitment to continuous learning and improvement.
• Organized and Detail-Oriented: Superior organization skills and attention to detail.
• Team Player: Ability to work through complexity across teams to achieve shared goals.

Requirements:

• Bachelor’s degree in marketing, business, or a related field.
• 2+ years of experience in B2B sales, marketing, and/or customer experience roles.
• Experience working with sales and marketing teams.
• Preferred experience in SaaS/technology sales and Microsoft Dynamics
• Strong interest in customer experience and brand loyalty.

Qualifications:

• Proven track record of success in a sales or marketing role, preferably in inside sales.
• Strong negotiation and persuasion abilities.
• Ability to work independently and as part of a team.
• Proficient in using CRM software and other sales tools.
• Adaptability and strong problem-solving skills.
• Excellent active listening skills.
• Understanding of consumer behavior and industry trends.
• Desire to join a fast-paced, growing company.

This position has a competitive salary and a profit-sharing program along with a benefits package including medical, dental, vision, short-term disability, and 401k match. If you have the desire to be a significant contributor to a profitable expanding company, please apply online at www.organizedliving.com.

AAP/ EEO: M/F/H/V/D, Drug-free workplace. No third-party candidates please.