ACH Processing Analyst

If you are motivated and believe in the credit union philosophy of "People Helping People," join our team!

Position Overview:

The ACH (Automated Clearing House) Processing Analyst position is an entry-level position that processes various requests involving ACH transactions.  They will learn how to navigate within our ACH processing software, PEP+ to assist branch, Member Services Support, and operations employees, along with members, and outside originators with ACH processing and research. They will collaborate with other departments and branches/Member Services Support in processing ACH returns and balancing the ACH system and associated General Ledger accounts.

Duties:

• Work rejected ACH credits in incoming files from the Federal Reserve Bank and internal departments.
• Prepare tickets and key manual returns of ACH debits/credits per BMC Helix IT Service Management or Originating Depository Financial Institution requests.
• Process and respond to Member Access messages directly from members regarding ACH disputes
• Work 10-7 shift – consolidation of daily tickets and processing of Another Chance returns.

Requirements:

Must have basic computer skills.

Attention to detail and accuracy is imperative.

Excellent analytical and research skills.

Proficient written and verbal communication skills.

Must be able to cooperate and collaborate with coworkers and various levels of leadership and be cordial and professional in all interactions with members and coworkers in both on-site and remote work settings.

Must be willing to engage in ongoing training and professional development.

Must adhere to the work schedule and attendance policy established by manager.

Should have experience working with MS Office Suite (Excel, Word, Outlook, PowerPoint).

Required Education:

HS Diploma or GED

Preferred Education:

Associates

Required years of experience:

0 Years

Job Environment

Office setting with physical proximity to other employees.  Some background noise from other employees, printers, telephone and coin machine.

Physical Demands

Must be able to comprehend and carry out job demands.

Job requires a substantial amount of sitting.

Use hands and fingers to press keys on a computer keyboard to enter or retrieve information.

Use hands and fingers to press telephone keypad and lift telephone receiver.

Must be able to comprehend phone calls.

Must be able to lift 10-15 pounds.

SECU provides equal employment opportunity to all qualified persons regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law.

Disclaimer

State Employees' Credit Union reserves the right to fill this role at a higher/lower level based on business need.