PAHO Consultant - INV Communications consultancy

OBJECTIVE OF THE OFFICE/DEPARTMENT

This is a requisition for employment at the Pan American Health Organization (PAHO)/Regional Office of the World Health Organization (WHO)

Contractual Agreement:

Non-Staff - International PAHO Consultant

Job Posting:

August 12, 2025

Closing Date:

August 26, 2025, 11:59 PM Eastern Time

Primary Location:

Off Site

Organization:

INV Investigations Office

Schedule:

Part time

PURPOSE OF CONSULTANCY

A PAHO Consultant may be engaged on a full-time or part-time basis for the purpose of performing a specific time-limited piece of work for PAHO in a technical advisory capacity or consultative capacity. Examples of the type of work for which a consultant contract should normally be issued are: analysis and advice on public health, medical, scientific or other health and related technical issues in countries, including the analysis of the national health situation, evaluation of national health programs, the establishment of local alliances and networks; direct technical assistance to address a particular health issue in countries (including disease outbreaks, response to emergencies, specialized training, research, development of policies, norms and protocols, etc.

Internationally-hired consultant: An internationally-hired consultant is a person who is not living or residing in the country and who has been hired from outside the country where the work is to be performed. The work performed by internationally-hired consultants is regional or subregional in scope (not country specific). An international consultant will normally be hired for periods not exceeding a continuous duration of up to one (1) year, renewable for a second period of up to one (1) year, for the same tasks as described in the ToRs, within the same work plan and/or project. Upon completion of a series of continuous contracts that equal 24 months in duration.

Pay Band A-Junior level covers junior level consultants at a level equivalent to the P.1 and P.2 levels for tasks that require professional level skills but not necessarily extensive practical experience.

...Hiring managers will be responsible for reviewing the consultant contract and for ensuring that: the services to be rendered match the criteria of the type of services to be provided by the consultant pursuant to the Consultant Policy; and that decisions on contracting and all other matters of substance are taken in accordance with policy provisions...

DESCRIPTION OF DUTIES:

Background 

The Pan American Health Organization (PAHO) is the specialized international health agency for the Americas. It works with countries throughout the region to improve and protect people's health. 

 

PAHO’s Investigations Office (INV) conducts independent and impartial administrative fact-finding into allegations of misconduct involving any person who works in a PAHO workplace, regardless of the type of contract held or the duration of appointment, as well as third parties performing activities contracted for or financed by PAHO. 

 

INV is seeking an expert in communications to develop materials for its external facing webpage, intranet and e-newsletters with the purpose of engaging internal and external audiences in efforts to increase transparency and encourage reporting alleged misconduct. Additionally, the expert will develop and implement a communications strategy to launch INV’s new case management system and reporting line portal.  

 

Duties and responsibilities 

Under the supervision of the Chief Investigator, the expert will work with INV staff to enhance the web presence of INV and advise on communications materials that clearly explain the role of INV, how to report, and the investigation process.  

  

Expected Outcomes 

• Coordination/development of communications materials with relevant PAHO stakeholders 

• Establishing a timeline 

• Leading a focus group to help us understand more about how they feel about the Office, what they know about reporting and wrongdoing and what would keep them from reporting.  

• Creating an editorial calendar to develop material and align our internal comms with that of the Organization, including PAHO Forward 3.0, to have more impact 

• Creating graphics and digital materials that may be used in awareness raising on the office and its services  

• Developing graphic materials - screen savers, posters, presentation materials, and promotional items to promote INV 

• Drafting PIBs to reach all PAHO personnel 

• Continue focus groups in all four languages of PAHO to have feedback on the awareness and trust in the services of INV 

• Develop KPIs and analyze web metrics to ensure we are reaching our goals 

 

Qualifications 

• The expert sought in this review should have extensive expertise in communications. 

• Excellent written and verbal communication skills in English, Spanish and French  are required. 

 

 Term and Duration: 

• The contract’s duration is from 18 August 2025 to 31 December 2025 on a part-time basis.  

• Rate is negotiable according to years of experience and applicable Band.  

ADDITIONAL INFORMATION

• This vacancy notice may be used to identify candidates for other similar consultancies at the same level.
• Successful candidates will be placed on the roster and subsequently may be selected for consultancy assignments falling in this area of work or for similar requirements/tasks/deliverables.  Inclusion in the Roster does not guarantee selection for a consultant contract.  There is no commitment on either side.
• Only candidates under serious consideration will be contacted.
• All applicants are required to complete an on-line profile to be considered for this consultancy. For assessment of your application, please ensure that your profile in the PAHO Career page is updated; all experience records are entered with elaboration on tasks performed at the time.  Kindly note that CV/PHFs inserted via LinkedIn are no accessible.
• A written test may be used as a form of screening.
• If your candidature is retained for interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. PAHO/WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. PAHO will also use the databases of the Council for Higher Education Accreditation http://www.chea.org/search/default.asp and College Navigator, found on the website of the National Centre for Educational Statistics, https://nces.ed.gov/collegenavigator to support the validation process. Some professional certificates may not appear in the WHED and will require individual review.
• Any appointment/extension of appointment is subject to PAHO/WHO Regulations, and e-Manual.
• For information on PAHO please visit: http://www.paho.org
• PAHO/WHO is committed to providing a respectful and supportive workplace for all personnel .
• PAHO is an ethical organization that maintains high standards of integrity and accountability. People joining PAHO are required to maintain these standards both in their professional work and personal activities.
• PAHO also promotes a work environment that is free from harassment, sexual harassment, discrimination, and other types of abusive behavior. PAHO conducts background checks and will not hire anyone who has a substantiated history of abusive conduct.
• PAHO personnel interact frequently with people in the communities we serve. To protect these people, PAHO has zero tolerance for sexual exploitation and abuse. People who commit serious wrongdoings will be terminated and may also face criminal prosecution.
• PAHO/WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.
• Applications from women and from nationals of non and underrepresented Member States are particularly encouraged.
• Consultants shall perform the work as independent contractors in a personal capacity, and not as a representative of any entity or authority.  The execution of the work under a consultant contract does not create an employer/employee relationship between PAHO and the Consultant.
• PAHO/WHO shall have no responsibility whatsoever for any taxes, duties, social security contributions or other contributions payable by the Consultant.  The Consultant shall be solely responsible for withholding and paying any taxes, duties, social security contributions and any other contributions which are applicable to the Consultant in each location/jurisdiction in which the work hereunder is performed, and the Consultant shall not be entitled to any reimbursement thereof by PAHO/WHO.