Practice Manager | Bupa Dental Townsville

General Information

Name Practice Manager | Bupa Dental Townsville Ref # 52938 Date Monday, August 25, 2025 Full / Part Time Full Time

Description & Requirements

Why Bupa?

• Significant Bupa product and service discounts - up to 40% health insurance discount + much more. 
• Over 170 practices Australia wide - Move with us! 
• Growth opportunities such as our Future Leaders Program - accelerate your career with Bupa! 
• Lucrative reward and recognition programs 
• Well designed and fitted out practices with the latest equipment/technology for great patient care and experience
• Paid parental leave and Salary sacrifice options
• Full-time permanent position in our modern Townsville practice  

About the Practice: 
Our Bupa Dental Townsville practice is well known for its cosmetic dentistry, orthodontics, implants and general dentistry. We are a solid, stable team looking for an experienced Practice Manager as we prepare for a significant growth in customer volumes. Team dynamic is incredibly important to us in our 5-chair practice. You can find out more about our practice here.

• The Opportunity: 
• We have a versatile, exciting and rewarding opportunity at our Townsville, QLD practice available for a dedicated Practice Manager seeking permanent full-time work.

The Heart Of The Role:

• Coaching, leading & developing a high performing practice team in a positive environment for both staff and patients 
• Assist with overall financial performance of the practice in line with the approved budget 
• Maintain sterilisation, infection control standards and stock control 
• Patient management; greeting and welcoming patients, answering all phone enquiries, making & confirming appointments; checking, processing & managing customer accounts 
• General administration including processing payments using EFTPOS & HiCaps 
• Proactively marketing your practice to drive patient numbers 
• Effectively manage the recruitment & selection for all practice staff 

What You'Ll Bring:

• Previous leadership experience is a must, we are looking for someone who puts their team first
• Dental experience not required, full training provided  
• Prior business and people management experience essential 
• Proven track record of strong organisational skills, administrative and time management 
• Exceptional communication, interpersonal, customer service skills and strong business acumen 
• Understanding how to generate income and control costs  
• Able to face into difficult conversations & deal promptly with issues when they arise 
• Comfortable conversing with people from all walks of life, including dentists, patients, and your practice team 
• Experienced in comprehending and managing the P&L for the practice 
• Exceptional communication, interpersonal, customer service skills and strong business acumen 

 
Apply now, we'll be interviewing as soon as applications are received!   

Location Bupa Dental - Townsville Recruiter Cheryl Renagi