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Senior Manager, Quality Assurance and Standards

RMIT UP

Office

City Campus, Australia

Full Time

Overview:

  • Full-time, ongoing role

  • Circa $138,000 + 12% Superannuation

  • Excellent office location - Franklin Street, Melbourne

  • Our Values - Passion | Impact | Inclusion | Integrity | Imagination | Courage

  • Drive governance, compliance and academic quality at RMIT University Pathways to ensure excellence in international education.

About RMIT University Pathways (RMIT UP)

 RMIT UP, owned by RMIT University, provides education solutions for students, academics, and professionals in Australia and globally.

Our mission is to offer transformative learning experiences and pathways that open global opportunities, guided by RMIT’s values of inclusion, imagination, integrity, courage, passion, and impact. We place student and customer experience at the forefront of everything we do.

Our key programs include Foundation Studies, ELICOS English for Academic Purposes (EAP), language testing, and Informit, a leading research database focused on Australasian content.

About the role

As the Senior Manager, Quality Assurance and Standards, you will play a pivotal role in ensuring RMIT UP maintains the highest standards of academic governance, compliance and quality assurance. Reporting directly to the CEO, you will provide expert advice on international education regulations and best practice in academic management, while building strong relationships across RMIT and with external regulators.

In this role, you will oversee the development and maintenance of policy frameworks, manage RMIT UP’s risk profile, and lead compliance reporting to meet regulatory obligations including ESOS, National Code, Foundation Program Standards and ELICOS Standards. You will support governance boards and committees, contribute to accreditation and audit processes, and drive a culture of continuous improvement across the organisation.

Leading a small but impactful team, you will mentor and guide staff to deliver high-quality governance and compliance outcomes, while ensuring alignment with RMIT’s broader values and strategic objectives

About You

You will bring:

  • A relevant tertiary qualification (postgraduate desirable).

  • Proven leadership and management experience in an education setting.

  • Expert knowledge of risk and regulatory frameworks related to international education (ESOS Act, National Code, Foundation Program Standards, ELICOS Standards, HESF).

  • Strong experience in developing, reviewing and implementing fit-for-purpose policies and procedures.

  • Excellent communication and presentation skills, with the ability to engage confidently with executives, regulators and diverse stakeholders.

  • Demonstrated ability to provide strategic advice and drive continuous improvement in governance and compliance.

  • Highly developed organisational skills, with the ability to manage competing priorities and deliver to tight deadlines.

  • A collaborative leadership style, with the ability to mentor, coach and develop staff.

  • Sound judgement and decision-making under pressure.

What we offer you

We value our people and are committed to providing a supportive, inclusive, and rewarding work environment. As part of our team, you’ll enjoy: 

  • Salary Packaging Options and exclusive employee discounts at leading retailers. 

  • A strong focus on health and wellbeing, including RMIT-subsidised gym memberships, Employee Assistance Program (EAP) access and discounted childcare options. 

  • Access to professional development opportunities, such as training, upskilling, leadership programs, and LinkedIn Learning.

  • A positive workplace culture with a staff reward program, and a staff wellbeing program.

To Apply

Pre-employment Checks: Appointment is subject to a successful Working with Children Check and National Police Check

Our Commitment to Inclusion

At RMIT UP, we foster a culture of safety, wellbeing, and inclusion, ensuring everyone feels valued and respected. We embrace diversity and treat all individuals with fairness, regardless of gender, gender identity, marital or family status, sexual orientation, age, ethnicity, religious beliefs, cultural or socio-economic background, perspectives, or experiences.

We are an equal opportunity employer committed to being a child-safe organisation. We actively encourage applications from all sectors of the community, including Aboriginal and/or Torres Strait Islander candidates.

As a Disability Confident Recruitment Team, we are happy to adjust the recruitment process to meet accessibility needs. Please contact us at applications.rmit.up@rmit.edu.au with your preferred communication method, and we will be in touch to discuss your requirements.

Read our Child Safety Policy: Child Safety Policy

We are a Circle Back Initiative Employer – we commit to responding to every applicant.

#Li-Hybrid

Applications Close:

14 Sept 2025 11.59 pm

RMIT Up is a successful provider of a range of education solutions supporting lifelong development goals to students, academics and professionals located in Melbourne and overseas.

Our people are integral to the success of our Company. We are experienced professionals who are committed to providing the highest standard of service and support to our clients and colleagues. At RMIT Up we offer a friendly, supportive and flexible working environment and culture with a range of employee benefits including access to health and wellbeing services and discounts, discounted travel, professional development opportunities and more.

Senior Manager, Quality Assurance and Standards

Office

City Campus, Australia

Full Time

August 25, 2025

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RMIT UP

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