Poker Manager - MGM National Harbor

National Harbor, Maryland

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:
We are seeking a strong leader to join our team as a Poker Manager to oversee and support the daily operations of our Poker Room. In this role, you will direct and supervise all personnel, ensuring smooth operations and exceptional guest experiences. You will be responsible for investigating, mediating, and resolving any guest issues that may arise. If you are passionate about poker and have a knack for leadership and problem-solving, we want to hear from you!
 

THE DAY-TO-DAY:

• Assist in managing all day-to-day operations for the Poker Room in the most efficient manner possible.  This includes creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction

• Ensure the execution of games are within compliance of state and property regulations and policies and Inform Surveillance and Gaming Control Agency agents if tampering or cheating is suspected. Notifies supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft

• Monitor activity at Poker tables to including seating issues, game decisions, guest disputes, and suspicious activity to authority and escalate to Poker Manager if necessary

• Operate all aspects of Poker Watch software

• Facilitate Poker Cage transactions

• Review all Poker Room advertisements for accuracy, and assure they are prepared in a timely fashion for the magazines we do business with

• Protect the confidentiality of all company files and documents under their immediate control

• Input player information into Patron Management software

• Oversee assigned shift to ensure operations are meeting Gaming Control Agency and Title 31 standards

• Maintain a professional, friendly, and courteous atmosphere that provides guests with an exceptional gaming experience and ensures efficient operations

THE IDEAL CANDIDATE:

• Bachelor's degree or equivalent experience

• Two years of prior relevant experience

• Experience operating or facilitating a major poker tournament preferred

• Able to work a varied shift to include weekends, holidays, and evenings

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally.

• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on travel, electronics, online shopping, and more.

• Free meals in our employee dining room.

• Free parking on and off shift.

• Health & Income Protection benefits (for eligible employees).

• Professional and personal development through programs, networking opportunities, and community involvement.

VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=19896

Pay Range:

The pay range for this role is:

$68,600.00 - $91,500.00

Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will take into account a wide range of factors, including location.

This position is eligible to participate in the Company’s incentive plan.

Eligible employees have the opportunity to participate in medical, dental, vision, and life insurance plans as well as 401(k) and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.

Are you ready to JOIN THE SHOW? Apply today!