Senior Customer Operations Manager (UK)

About Pelico :

Pelico is an innovative French scale-up on a mission to revolutionize manufacturing intelligence through resource optimization. We have developed a platform that enables factories to be more agile, efficient, and resilient, minimizing disruptions and ensuring continuous productivity.

At the forefront of supply chain disruption management, we empower factories with unmatched agility and resilience. Our cutting-edge SaaS Supply Chain Operations platform enables teams to swiftly navigate disruptions, ensuring maximum efficiency.

Since 2019, we’ve transformed operations for industry leaders in aerospace, industrial equipment, and luxury watchmaking, driving impact in 15+ countries. Trusted by Airbus, Safran, Cartier, Daikin, and Eaton, we are redefining the future of manufacturing.

About Our Team

With a dynamic team of over 130 professionals across the US and France, Pelico is a melting pot of top-tier talent from Tech, Data Science, and Manufacturing domains.

Our collaborative environment fosters innovation and excellence, driving us to solve complex challenges and shape the future of manufacturing.

Our Core Values :

Your Role'S Mission:

You play a strategic role in attracting, assessing, and hiring top talent while ensuring a seamless candidate experience and alignment with business goals. With expertise in recruiting for C-level, VP, and mission-critical roles, you combine technical proficiency, leadership, and a people-centric approach to drive hiring success.

Key Responsibilities :

What We Offer:

Our culture thrives on trust and empowerment complemented by benefits that truly support you like :

Your Interview Experience :

1. HR screening Interview : 30-45 mins
2. Hiring Manager Interview : 1h
3. On-line case study : 1h
4. On-site or On-line case study presentation : 1h
5. fit Interview : 45 mins

• Curious about life behind the scenes at Pelico? Check out our Instagram page!
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