Patient Care Technician - 4 Main

In collaboration with the multidisciplinary health care delivery team, under the direction of the Registered Nurse perform basic nursing care activities, assist in maintaining a safe, clean, stocked patient care setting, assist staff members and help direct patient flow.

• Minimum Education
• High School Diploma or GED (Required)
• C.N.A, PCT, or EMT Certification (Required)
• Minimum Work Experience
• 1 year Experience in a health care setting if possible pediatrics; one semester clinical experience completed at an accredited school of nursing or military corpsman training. (Preferred)
• Required Skills/Knowledge
• Basic computer skills (typing, use of mouse, e-mail).
• Knowledge of aseptic technique.
• Basic calculations (addition, subtraction, multiplication and division).
• Human relations and interpersonal skills.
• Required Licenses and Certifications
• Patient Care Technician (CPCT) (Required)
• Basic Life Support for Healthcare Provider (BLS) (Required)
• Functional Accountabilities
• Patient Services - Admission
• Include but not limited to-orienting family to use of call lights, monitor and unit.
• Set up of monitor and alarms.
• Perform vital signs, height, weight and head circumference.

Patient Services - Daily Living

• Patient ADL’s include but not limited to daily bath, skin care with mouth care and peri-care.
• Ensure proper nutrition as ordered (ng, gt, or tray).
• Care of tube feeding and feeding of patients.
• Application of skin creams as directed by RN.
• Collection of cultures, urine and stool samples, etc.

Direct Patient Care

• Recognize and report pain and skin breakdown.
• Prioritize tasks and special requests from RN.
• Assist in performance of trach care and EVDs.
• Assist with central line dressing, pin care, cast and traction care and care for dying patients.
• Assist with preparation of room for discharge and admission; assist with patient flow by maintaining a neat and orderly environment.
• Obtain equipment and supplies and maintain PAR levels.

Monitor Surveillance

• Observe and alert RN when there are monitor deviations
• When assigned to monitor bank will follow the monitor guidelines to dress code and professionalism.

Infection Control

• Care for isolation patients.
• Adherence to hand washing before and after every patient.
• Clean equipment after each patient’s use.

Documentation

• Document on nursing database, flow sheets and vital signs in a timely manner and notify appropriate charge nurse in computer or chart as suitable.

Communication/ Professionalism

• Communicate effectively with RN and team members to achieve goals by reporting any changes, abnormal findings, and participate in beginning and end of shift reporting.
• Maintain professional relationships with patients and families.
• Resolve conflict with co-workers appropriately.
• Support a family-centered care environment.
• Communicate with RN on all patient care activities at least every hour; notify charge nurse when leaving and returning to the unit for any reason.
• Demonstrate non-judgmental behavior.

Shared Leadership

• Keep informed about council meetings and unit issues.
• Participate in shared decision making through contributing to unit discussion and support shared leadership decisions.

Safety

• Speak up when team members appear to exhibit unsafe behavior or performance
• Continuously validate and verify information needed for decision making or documentation
• Stop in the face of uncertainty and takes time to resolve the situation
• Demonstrate accurate, clear and timely verbal and written communication
• Actively promote safety for patients, families, visitors and co-workers
• Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance

Organizational Accountabilitiesself-Responsibly

• Unit communications associate follows all Hospital / Departmental policies/procedures.
• Remain on unit during assigned shift, notify Charge Nurse and appropriate staff members when leaving the unit for patient care related errands; leave patient care area only when assigned shift is completed, replacement staff member is present, and report is given.
• Use designated staff areas for eating, smoking, and socializing (perform only during assigned breaks).
• Work area is left in a neat and organized fashion.
• Use downtime productively during shift.
• Attend mandatory in-service/educational programs to learn about new procedures, skills, products, equipment; attend staff meetings.

Organizational Commitment/Identification

• Partner in the mission and upholds the core principles of the organization
• Committed to diversity and recognizes value of cultural ethnic differences
• Demonstrate personal and professional integrity
• Maintain confidentiality at all times

Customer Service

• Anticipate and responds to customer needs; follows up until needs are met

Teamwork/Communication

• Demonstrate collaborative and respectful behavior
• Partner with all team members to achieve goals
• Receptive to others’ ideas and opinions

Performance Improvement/Problem-Solving

• Contribute to a positive work environment
• Demonstrate flexibility and willingness to change
• Identify opportunities to improve clinical and administrative processes
• Make appropriate decisions, using sound judgment

Cost Management/Financial Responsibility

• Use resources efficiently
• Search for less costly ways of doing things