Description

Veritas-HHS seeks an Outreach Specialist to work at the VA Paternity Establishment Program based out of Norfolk, Virginia

About the Company

Veritas-HHS provides consulting and operational expertise to health and human services agencies at the state and county levels. We bring together experienced and sophisticated subject matter experts to help solve the many challenges of providing better and more efficient services in a time of rapidly evolving policies and delivery systems.

Our Company Culture is driven by our mission and core values. Placing our people at the forefront of everything we do is the backbone to our success and why people really enjoy working for Veritas-HHS. Here’s our Mission and Core Values.

Mission – Do socially useful work, have fun, and prosper

Core Values - integrity, innovation and creativity, quality of work, and customer service/teamwork.

Benefits we offer:

Health Insurance
Dental Insurance
Vision Insurance
401(k)
STD, LTD
Life Insurance
Employee Assistance Program
Telehealth Services
Paid Time Off
Rewards Program

About the Position:

The Outreach Specialist is responsible for developing a strategic plan to educate all professionals that work with expectant mothers, unmarried parents, and families about the importance of paternity establishment. The position provides education, training assistance, and outreach to hospitals, prenatal entities, social service providers, and other interested groups on the subject of voluntary paternity. Voluntary paternity is a critical subject for unmarried parents and is a required step to create a legal connection between a child and their father if the parents were unmarried at the time of birth. The position entails promoting, maintaining relationships with professionals that interact with parents and improving paternity establishment performance at birthing hospitals throughout the Commonwealth of Virginia. The position requires a candidate that enjoys being out in the community promoting the program and providing resources, support, and education to a broad array of groups.

Primary Responsibilities:

Performs outreach to pre-natal programs, community organizations, and government programs serving pregnant women and young families
Trains hospital, county health departments, Office of Vital Records, and other partners’ staffs
Monitors birthing facility/other entities’ performance
Handles help line calls/emails/texts from in-hospital paternity site staff, program participants, and the general public; responds to correspondence
Ensures compliance with state contract requirements
Serves as day-to-day liaison with state contract manager
Documents interactions to be included on reports as required by state and contract requirements
Facilitate presentations and training events to broad array of partners
Continually reviews and works to improve in-hospital paternity performance

Requirements

Associate's degree in social sciences; marketing or business; public policy or other related field
At least two (2) years’ experience managing public sector projects; can be considered substitution for degree
Strong presentation and customer service skills required
Excellent verbal and written communication required
Bilingual preferred, not required

This job description is not intended to be an exhaustive list of all duties, responsibilities or qualification associated with the position. Incumbents are held accountable for all duties of the position.

Learn about Veritas HHS at www.veritas-hhs.com.